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LEADER: 02036cam a22003978a 4500
001 2011020421
003 DLC
005 20110826083239.0
008 110512s2012 nyu b 001 0 eng
010 $a 2011020421
020 $a9781439870433 (pbk. : alk. paper)
035 $a(DNLM)101560547
040 $aDNLM/DLC$cDLC$dDLC
042 $apcc
050 00 $aRA971$b.G647 2012
060 10 $aWX 157.1
082 00 $a362.11068$223
100 1 $aGraban, Mark.
245 10 $aLean hospitals :$bimproving quality, patient safety, and employee engagement /$cMark Graban.
250 $a2nd ed.
260 $aNew York :$bProductivity Press/Taylor & Francis,$c2012.
263 $a1211
300 $ap. ;$ccm.
504 $aIncludes bibliographical references and index.
520 $a"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
650 0 $aHospitals$zUnited States$xAdministration.
650 0 $aHospital care$zUnited States$xQuality control.
650 0 $aHospital care$zUnited States$xCost effectiveness.
650 0 $aPatients$zUnited States$xSafety measures.
650 0 $aJust-in-time systems.
650 0 $aTotal quality management.
650 12 $aHospital Administration$xeconomics.
650 12 $aHospital Administration$xmethods.
650 22 $aEfficiency, Organizational.
650 22 $aTotal Quality Management$xmethods.
650 22 $aTotal Quality Management$xorganization & administration.