MARC record from Internet Archive

LEADER: 03385cam a2200553 a 4500
001 ocm54437290
003 OCoLC
005 20191109072634.8
008 040217s2004 xnaa b 001 0 eng c
040 $aSITPL$beng$cSITPL$dTXH$dVP@$dBAKER$dVRC$dNLGGC$dUMC$dYDXCP$dAU@$dTULIB$dOCLCF$dOCLCQ$dAUNTL$dZ5A$dCNCLB
020 $a0074713450$q(pbk.)
020 $a9780074713457$q(pbk.)
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029 1 $aAU@$b000046175483
029 1 $aAU@$b000048938919
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029 1 $aYDXCP$b1991631
029 1 $aAU@$b000054037334
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029 1 $aAU@$b000057410845
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035 $a(OCoLC)54437290
042 $apcc
050 4 $aHD31$b.O58 2004
082 04 $a658$221
084 $a85.05$2bcl
084 $aC93$2clc
049 $aMAIN
100 1 $aOnsman, Harry.
245 10 $aManagement powertools :$ba guide to 20 of the most powerful management tools and techniques ever invented /$cHarry Onsman.
260 $aSydney :$bMcGraw-Hill,$c©2004.
300 $aix, 284 pages :$billustrations ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
520 $aCovers organisational management and people management tools; presents a wide range of tools in an accessible and useable format; describes every tool objectively and in detail enabling readers to apply it to their workplace. Author has taught and developed programs for a number of Australian universities.
505 00 $tAbout the author --$tPreface --$tAcknowledgments --$gPt. 1.$tManaging the organisation --$g1.$tStrategic intent: Vision, mission and values statements --$g2.$tStrategic positioning: Porter's Five Forces analysis and Generic Strategies --$g3.$tMeasuring performance: KPIs and the Balanced Scorecard --$g4.$tConceiving the future: Scenario planning --$g5.$tChanging culture: The Competing Values Framework --$g6.$tGrowing a diversified business: Product portfolio analysis --$g7.$tMarketing the business: The marketing Ps --$g8.$tUnderstanding customers: SERVQUAL customer surveys --$g9.$tImproving processes: Process mapping and management --$g10.$tSolving problems: Pareto analysis --$gPt. 2.$tManaging people --$g11.$tManaging performance: Goal-setting --$g12.$tEnabling others: Empowerment --$g13.$tDeveloping self-awareness: Multi-rater (360-degree) feedback --$g14.$tSelecting people: Behavioural interviewing --$g15.$tControlling tasks and projects: Project management techniques --$g16.$tLeading people: Situational leadership --$g17.$tInvolving employees: Problem-solving teams --$g18.$tDeveloping people: Coaching --$g19.$tDeveloping teams: Team-building --$g20.$tManaging time: Time-management techniques --$tIndex.
590 $bInternet Archive - 2
590 $bInternet Archive 2
650 0 $aManagement.
650 7 $aManagement.$2fast$0(OCoLC)fst01007141
650 17 $aManagement development.$2gtt
776 08 $iOnline version:$aOnsman, Harry.$tManagement powertools.$dSydney : McGraw-Hill, ©2004$w(OCoLC)704476965
938 $aBaker & Taylor$bBKTY$c27.50$d20.63$i0074713450$n0004235728$sactive
938 $aYBP Library Services$bYANK$n1991631
994 $a92$bERR
976 $a31927000730538