| Record ID | ia:managingassertiv00burl |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/managingassertiv00burl/managingassertiv00burl_marc.xml |
| Download MARC binary | https://www.archive.org/download/managingassertiv00burl/managingassertiv00burl_meta.mrc |
LEADER: 03067cam 2200553 a 4500
001 ocm08927746
003 OCoLC
005 20091221183933.0
008 821021s1983 nyua b 001 0 eng
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035 $a(OCoLC)8927746$z(OCoLC)12456896
050 00 $aHF5549$b.B89 1983
082 00 $a658.3/02$219
100 1 $aBurley-Allen, Madelyn,$d1929-
245 10 $aManaging assertively :$bhow to improve your people skills /$cMadelyn Burley-Allen.
260 $aNew York :$bWiley,$cc1983.
300 $ax, 178 p. :$bill. ;$c26 cm.
490 0 $aA Self-teaching guide
500 $a"A Wiley Press book."
504 $aBibliography: p. 174-175.
500 $aIncludes index.
505 0 $aPreface -- Chap. 1. The gateway to effectiveness -- Chap. 2. Building blocks to managing assertively -- Chap. 3. Supervisory styles : assertive -- aggressive -- passive -- Chap. 4. Unblocking your assertiveness to build your self-esteem -- Chap. 5. Listening -- Chap. 6. Risk taking -- Chap. 7. Constructive feedback : criticism -- Chap. 8. Saying no -- Chap. 9. Handling criticism -- Chap. 10. Giving and receiving positive feedback -- Chap. 11. Payoffs for success -- Bibliography -- Index.
520 $aUsing the building blocks approach, this book helps you analyze your own management style and identify the obstacles to managing assertively. You will then become adept at recognizing the differences between assertive, aggressive, and passive styles, and you'll see how the assertive style can help defuse problems and resolve conflicts.
650 0 $aSupervision of employees.
650 0 $aAssertiveness (Psychology)
653 $aManagers$aAssertive behaviour - Manuals
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/enhancements/fy0607/82020132-b.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0607/82020132-d.html
856 41 $3Table of contents only$uhttp://www.loc.gov/catdir/enhancements/fy0607/82020132-t.html
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