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MARC record from Internet Archive

LEADER: 01040cam a2200301 a 4500
001 81616
008 910708s1991 miu b 001 0 eng c
005 19920505171806.0
010 $a 91020842 $o24143067
035 $9AAJ-6741
040 $aDNLM/DLC$cDLC$dNLM$dXIM
019 $a24110395
020 $a0910701784 (hardbound : alk. paper)
050 00 $aRA399.A1$bS77 1991
060 $aW 84 S89m
069 0 $a9109618
049 $aXIMM
100 1 $aStrasser, Stephen.
245 10 $aMeasuring patient satisfaction for improved patient services /$cStephen Strasser, Rose Marie Davis.
260 $aAnn Arbor, Mich. :$bHealth Administration Press,$cc1991.
300 $axiv, 210 p. ;$c24 cm.
504 $aIncludes bibliographical references (p. 203-204) and index.
650 0 $aPatient satisfaction.
650 0 $aMedical care surveys.
650 0 $aMedical care$xEvaluation.
650 0 $aMedical care$xorganization & administration$zUnited States.
700 10 $aDavis, Rose Marie,$d1947-
830 0 $aManagement series (Ann Arbor, Mich.)