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LEADER: 01674cam a2200337 i 4500
001 2013002299
003 DLC
005 20140708081719.0
008 130128s2013 nyua b 001 0 eng
010 $a 2013002299
020 $a9780071812719 (hardcover : alk. paper)
020 $a0071812717 (hardcover : alk. paper)
040 $aDLC$beng$cDLC$erda
042 $apcc
050 00 $aR728$b.P386 2013
082 00 $a610.68/1$223
100 1 $aPhillips, Jack J.,$d1945-
245 10 $aMeasuring ROI in healthcare :$btools and techniques to measure the impact and ROI in healthcare improvement projects and programs /$cVictor Buzachero, Jack Phillips, PhD, Patricia Pulliam Phillips, PhD, Zack L. Phillips, RRT, MHA.
246 3 $aMeasuring return on investment in healthcare
264 1 $aNew York :$bMcGraw-Hill,$c[2013]
300 $axiv, 347 pages :$billustrations ;$c24 cm
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
504 $aIncludes bibliographical references (pages 333-337) and index.
505 0 $aThe mythology of innovation -- The real barriers to innovation: business as usual and middle management -- How things work today -- What relentless innovators have in common -- The antagonist -- The usual suspects -- Creating an innovation business as usual approach -- What happens to the middle managers -- Shifting your operating model to balance efficiency and innovation -- Results of the shift -- Conclusion.
650 0 $aMedicine$xPractice$xFinance.
650 0 $aMedical offices$xManagement.
700 1 $aBuzachero, Victor.
700 1 $aPhillips, Patricia Pulliam.
700 1 $aPhillips, Zack.