MARC record from Internet Archive

LEADER: 06050cam 2200877Ma 4500
001 ocm45729210
003 OCoLC
005 20200918071112.0
008 001009s2000 nyua o 001 0 eng d
006 m o d
007 cr cn|||||||||
010 $z 99015649
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020 $a058525608X$q(electronic bk.)
020 $a9780585256085$q(electronic bk.)
020 $z0471354864$q(alk. paper)
020 $z9780471354864
020 $z0471161608
020 $z9780471161608
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042 $adlr
043 $an-us---
050 4 $aHF5415.5$b.S627 2000eb
072 7 $aBUS$x057000$2bisacsh
082 04 $a658.8/71$221
100 1 $aSpector, Robert,$d1947-
245 14 $aThe Nordstrom way :$bthe inside story of America's #1 customer service company /$cRobert Spector and Patrick D. McCarthy.
250 $a2nd ed.
260 $aNew York :$bWiley,$c©2000.
300 $a1 online resource (xii, 244 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
347 $atext file$bPDF$2rda
500 $aIncludes index.
505 0 $aAmerica's #1 customer service company -- After the gold rush: a store is born -- The next generation : perfecting "The Nordstrom way" -- The Nordstrom culture: setting employees free -- What's inside: creating an inviting place -- A company of entrepreneurs: the "Nordies" versus the "clock-punchers" -- The art of selling: retailing is a contact sport -- Customer service the Nordstrom way: the future.
588 0 $aPrint version record.
506 $3Use copy$fRestrictions unspecified$2star$5MiAaHDL
533 $aElectronic reproduction.$b[Place of publication not identified] :$cHathiTrust Digital Library,$d2011.$5MiAaHDL
538 $aMaster and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.$uhttp://purl.oclc.org/DLF/benchrepro0212$5MiAaHDL
583 1 $adigitized$c2011$hHathiTrust Digital Library$lcommitted to preserve$2pda$5MiAaHDL
546 $aEnglish.
610 20 $aNordstrom (Firm)
650 0 $aCustomer services$zUnited States.
650 0 $aDepartment stores$zUnited States.
610 22 $aNordstrom (Firm)
610 26 $aNordstrom (Firme)
650 6 $aService à la clientèle$zÉtats-Unis.
650 6 $aGrands magasins$zÉtats-Unis.
650 7 $aBUSINESS & ECONOMICS$xIndustries$xRetailing.$2bisacsh
610 27 $aNordstrom (Firm)$2fast$0(OCoLC)fst00695694
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aDepartment stores.$2fast$0(OCoLC)fst00890783
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
655 4 $aElectronic books.
700 1 $aMcCarthy, Patrick D.
776 08 $iPrint version:$aSpector, Robert, 1947-$tNordstrom way.$b2nd ed.$dNew York : Wiley, ©2000$z0471354864$w(DLC) 99015649$w(OCoLC)41278363
856 40 $3EBSCOhost$uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=26372
856 40 $3EBSCOhost EBSCOhost$uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=26372
856 40 $3HathiTrust Digital Library$uhttp://catalog.hathitrust.org/api/volumes/oclc/41278363.html
856 40 $3Internet Archive$uhttps://archive.org/details/nordstromwayinsi00robe_0
856 40 $uhttp://books.eclibrary.ca/isbn/058525608X$zAccess restricted to Harris Learning Library use, and to students, faculty, and staff of Canadore College and Nipissing University.
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/onix02/99015649.html
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/bios/wiley041/99015649.html
856 42 $3Open Library$uhttps://openlibrary.org/books/OL16957929M
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/description/wiley032/99015649.html
856 4 $uhttp://pmt-eu.hosted.exlibrisgroup.com/openurl/44OPN_INST/44OPN_services_page?u.ignore_date_coverage=true&rft.mms_id=9952399273802316$zEBSCOhost Ebooks$p5370548600002316
856 4 $3Bibliographic record display$uhttp://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=26372$zAn electronic book accessible through the World Wide Web; click for information
938 $aEBSCOhost$bEBSC$n26372
938 $aInternet Archive$bINAR$nnordstromwayinsi00robe_0
938 $aYBP Library Services$bYANK$n2316788
029 1 $aNZ1$b11632607
029 1 $aNZ1$b13657495
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 1258 OTHER HOLDINGS