MARC record from Internet Archive

LEADER: 05308cam 2200973 a 4500
001 ocm39523378
003 OCoLC
005 20180610061815.0
008 980716s1999 nyua bs 001 0 eng
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050 00 $aHD4904$b.O487 1999
082 00 $a306.3/6$221
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245 00 $aOn the front line :$borganization of work in the information economy /$cStephen J. Frenkel [and others].
260 $aIthaca, N.Y. :$bILR Press,$c1999.
300 $axv, 318 pages :$billustrations ;$c24 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aCornell international and labor relations report ;$vno. 35
504 $aIncludes bibliographical references (pages 288-304) and index.
505 00 $tTrends and Forces Shaping Work Organization --$tApproaches to the Transformation of Work and Organization --$tTheoretical Framework and Ideal Types of Work Organization --$tLooking Forward --$tResearch Strategy and Methodology --$tResearch Strategy --$tResearch Methods --$tResearch Organizations and Workflows --$tWork Relations --$tThe Medium and the Act of Work --$tThe Act of Work: Service, Sales, and Knowledge Workers --$tWork Complexity and Work Experience --$tEmployment Relations --$tStructuring Employment Relations --$tEmployment Relations Elements Common to the Three Types of Workflows --$tEmployment Relations in Service, Sales, and Knowledge Work Workflows --$tInstitutional Contexts as Sources of Variation in Employment Relations --$tControl Relations --$tManagement Control in Theory --$tManagement Control in Practice --$tWorker Participation in Theory --$tWorker Participation in Practice --$tWorkers' Responses to Control and Opportunities for Participation --$tCo-worker Relations --$tThe Postbureaucracy Thesis and Co-worker Relations in the Three Types of Workflows --$tInterdependencies in Tasks and Learning --$tRelations among Co-workers in Teams --$tCo-worker Relations, Job Satisfaction, and Learning Outcomes --$tCustomer Relations --$tCustomer Relations in Theory --$tCustomer Relations in Practice --$tCustomer-Related Outcomes --$tWork Organization: Consequences and Cross-National --$tComparisons --$tConcepts and Theories of Job Satisfaction and Organizational Commitment --$tComparative Analysis and Discussion.
583 1 $aLegacy$c2017$5UoY
650 0 $aWork.
650 0 $aProduction management.
650 0 $aIndustrial sociology.
650 0 $aService industries.
650 0 $aWorkflow$vCase studies.
650 6 $aTravail.
650 6 $aProduction$xGestion.
650 6 $aSociologie industrielle.
650 6 $aServices (Industrie)
650 6 $aFlux de travail$vCas, E tudes de.
650 7 $aIndustrial sociology.$2fast$0(OCoLC)fst00971738
650 7 $aProduction management.$2fast$0(OCoLC)fst01078309
650 7 $aService industries.$2fast$0(OCoLC)fst01113407
650 7 $aWork.$2fast$0(OCoLC)fst01180188
650 7 $aWorkflow.$2fast$0(OCoLC)fst01180404
650 17 $aArbeidsorganisatie.$2gtt
650 17 $aInformatiemaatschappij.$2gtt
650 7 $aArbeitsorganisation$2gnd
650 7 $aInformationswirtschaft$2gnd
650 7 $aKundendienst$2gnd
650 7 $aInformationsgesellschaft$2gnd
650 7 $aArbeitsbelastung$2gnd
650 7 $aOrganizac ʹa o do trabalho.$2larpcal
650 7 $aAdministrac ʹa o da produc ʹa o.$2larpcal
650 4 $aWorkflow$vCase studies.
655 7 $aCase studies.$2fast$0(OCoLC)fst01423765
700 1 $aFrenkel, Stephen.
776 08 $iOnline version:$tOn the front line.$dIthaca, N.Y. : ILR Press, 1999$w(OCoLC)607318870
830 0 $aCornell international industrial and labor relations reports ;$vno. 35.
856 41 $3Table of contents$uhttp://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=863281
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