MARC record from Internet Archive

LEADER: 05482cam a2200877 i 4500
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003 OCoLC
005 20200617073323.2
008 850326s1985 nyu b 001 0 eng
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043 $an-us---
050 00 $aHD70.U5$bP425 1985
055 1 $aHD70*
060 4 $aHD 70.U5 P483p 1985
080 $a658.5(73)$bP481
080 0 $a658.012.4
082 00 $a658.4/092/0973$219
084 $a85.05$2bcl
084 $a85.00$2bcl
084 $acci1icc$2lacc
084 $aQP 300$2rvk
084 $aWIR 049f$2stub
049 $aMAIN
100 1 $aPeters, Thomas J.
245 12 $aA passion for excellence :$bthe leadership difference /$cTom Peters, Nancy Austin.
260 $aNew York :$bRandom House,$c©1985.
300 $axxv, 437 pages ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
505 0 $aForeword -- Introduction : a revolution is brewing -- Part 1. Common sense. 1. A blinding flash of the obvious -- 2. MBWA : the technology of the obvious -- 3. Integrity and the technology of the obvious -- Part 2. Customers. 4. Common courtesy : the ultimate barrier to competitor entry -- 5. No such thing as a commodity -- 6. "Mere perception" : on the irreducible humanness of customers -- 7. Quality is not a technique -- 8. The "smell" of the customer -- Part 3. Innovation. 9. The mythology of innovation, or a skunkworks tale -- 10. Three skunks -- 11. The context of innovation -- 12. The "smell" of innovation -- Part 4. People, people, people. 13. Bone-deep beliefs -- 14. Ownership -- 15. ApplauseApplause -- Part 5. Leadership. 16. Attention, symbols, drama, vision--and love -- 17. Transformations and enhancements : small wins, debureaucratizing and pockets of excellence -- 18. Coaching -- 19. Doing MBWA -- 20. Excellence in school leadership -- 21. What price excellence --Acknowledgments -- A guide to key concepts -- Index.
520 $aThis book is an inspiring, career-transforming book published for people who want to get ahead. It takes the reader behind the scenes in some of the most successful organizations and analyzes what makes them distinctive. Here are real people, real companies, real numbers. Here is what is needed to know about the crucial elements of success: constant innovation, staying in touch with customers, encouraging the contributions of everyone in the company, and maintaining the integrity that is basic to leadership. Here are the secrets of building excellence.
530 $aAlso issued online.
590 $bArchive
610 27 $aUmschulungswerkstätten für Siedler und Auswanderer$gBitterfeld$2gnd
650 0 $aIndustrial management$zUnited States.
650 1 $aIndustrial management$zUnited States.
650 2 $aLeadership.
650 2 $aOrganization and Administration.
650 4 $aManagement$xUSA.
650 6 $aGestion d'entreprise$zÉtats-Unis.
650 7 $aIndustrial management.$2fast$0(OCoLC)fst00971246
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
650 7 $aManagement$2gnd
650 17 $aManagement.$2gtt
650 7 $aGestion d'entreprise$zÉtats-Unis.$2ram
650 7 $aManagement$zUnited States.$2sears
650 7 $aLeadership.$2sears
650 7 $aPersonnel Management.$2sears
651 7 $aUSA.$2swd
653 $aIndustrial management
700 1 $aAustin, Nancy.
776 08 $iOnline version:$aPeters, Thomas J.$tPassion for excellence.$dNew York : Random House, ©1985$w(OCoLC)564875533
856 42 $3French equivalent / Équivalent français$uhttps://bac-lac.on.worldcat.org/oclc/299411713
938 $aBaker & Taylor$bBKTY$c30.00$d22.50$i0394544846$n0000950606$sactive
938 $aBaker and Taylor$bBTCP$n84045767 //r85
938 $aYBP Library Services$bYANK$n340539
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976 $a10011376452