MARC record from Internet Archive

LEADER: 06187cam 2200697Ma 4500
001 ocn883631800
003 OCoLC
005 20180713231436.0
008 140612s2013 enka ob 000 0 eng d
006 m o d
007 cr zn|||||||||
040 $aB24X7$beng$epn$cB24X7$dOCLCO$dCOO$dEBLCP$dDEBSZ$dYDXCP$dOCLCO$dOCLCQ$dOCLCO$dOCLCF$dOCLCO$dTEFOD$dOCLCQ$dMERUC$dOCLCQ
019 $a888744379$a905848134
020 $a9781908284297$q(electronic bk.)
020 $a1908284293$q(electronic bk.)
020 $z9781906610531
020 $z1579220037
020 $z9781579220037
035 $a(OCoLC)883631800$z(OCoLC)888744379$z(OCoLC)905848134
037 $aE30401BA-CF65-4399-B976-5F2E355A7491$bOverDrive, Inc.$nhttp://www.overdrive.com
050 4 $aHF5549.5.P35$bJ66 2013eb
082 04 $a658.4/013$222
100 1 $aJones, Pam,$d1960-
245 10 $aPerformance management pocketbook, 2nd edition :$ba pocketful of tips, tools and techniques that will enable individuals, teams and organisations to excel /$cPam Jones ; drawings by Phil Hailstone.
250 $a2nd ed.
260 $aAlresford, Hants, U.K. :$bManagement Pocketbooks,$c2013.
300 $a1 online resource.
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
490 1 $aManagement Pocketbooks
500 $aTitle from title screen.
520 $a"Performance management is about getting results, getting the best from people and helping them to achieve their potential. Employee engagement has an important role to play in this, it is about the emotional commitment to the organisation and its goals. In this second edition of the Performance Management Pocketbook, readers will find plenty of tips and techniques to enhance their performance in the following areas: leading others to achieve results; understanding the impact of their own style; engaging and motivating others; creating high performance teams; setting clear objectives; managing performance difficulties and coaching and delegating effectively. The book contains illustrative case studies and each chapter has a helpful review and actions section."--Unedited summary from book.
504 $aIncludes bibliographical references.
505 0 $aCover; Title; Copyright; Contents; WHO SHOULD READ THIS BOOK; WHAT IS PERFORMANCE MANAGEMENT?; THE BIGGER PICTURE; A DEFINITION; THE ROLE OF ENGAGEMENT; ENGAGEMENT -- CASE STUDIES; ENGAGEMENT -- THE PROOF; BUILDING ENGAGEMENT; THREE GOOD REASONS TO GET STARTED; LEADING FOR PERFORMANCE; THE IMPORTANCE OF LEADERSHIP; HOW YOU SPEND YOUR TIME -- EXERCISE; HOW YOU SPEND YOUR TIME -- ANALYSIS; THE ENGAGING MANAGER -- ARE YOU ONE?; ANALYSING YOUR COMPETENCIES; QUESTIONNAIRE; SCORING THE QUESTIONNAIRE; L.E.A.D.S; MANAGING YOUR OWN PERFORMANCE; UNDERSTANDING YOUR IMPACT ON OTHERS; WORKING WITH STRENGTHS.
505 8 $aRecognise an overused strengthidentify the strengths in others; managing your stress levels; understanding stress levels; tips for performing at your best; review & actions; performance management skills; overview; delegating; step 1: analyse the task; step 2: analyse the person; step 3: agree a monitoring system; step 4: set the climate for delegation; step 5: review progress; coaching; the coaching process; coaching skills; coaching skills: listening; coaching skills: questioning; coaching skills: g.r.o.w. model; coaching skills: creating rapport; coaching skills: giving feedback.
505 8 $aCoaching skills: receiving feedbackpoor performance; get to the root of the problem; dealing with poor performance; create a performance plan; difficult conversations -- boof; motivating; think about your people; research findings; review & actions; performance management process; performance reviews; stage 1: preparation; stage 2: the interview; stage 3: ongoing review; objective setting for results; changes in objective setting; objectives for good objectives; hard & soft objectives; defining soft objectives; self-development objectives; measuring performance; team-based measures.
505 8 $aBalanced business scorecardcreating your own scorecard; completed scorecard; review & actions; creating high-performing teams; teamwork is important; why teams fail; stages of team development; what do high-performing teams do?; task, process & relationships; team effectiveness questionnaire; running a team session; do's & don'ts of facilitating; building trust in your team; how complex is your team; working at a distance -- virtual communuication; working at a distance -- communication strategy; start slowly to achieve success; review & actions; bringing it all together; summary.
505 8 $aTHE BENEFITS OF GETTING IT RIGHTFURTHER READING; About the Author; Title Listings.
650 0 $aPerformance$xManagement.
650 0 $aPersonnel management.
650 0 $aOrganizational effectiveness.
650 7 $aOrganizational effectiveness.$2fast$0(OCoLC)fst01047852
650 7 $aPerformance$xManagement.$2fast$0(OCoLC)fst01057835
650 7 $aPersonnel management.$2fast$0(OCoLC)fst01058797
655 4 $aElectronic books.
700 1 $aHailstone, Phil.$4ill
776 08 $iPrint version:$aJones, Pam.$tPerformance Management Pocketbook : 2nd Edition.$dNew York : Management Pocketbooks, ℗♭2014$z9781870471657
830 0 $aManagement Pocketbooks.
856 40 $3Books24x7$uhttp://www.books24x7.com/marc.asp?bookid=63225
856 40 $3Ebook Library$uhttp://public.eblib.com/choice/publicfullrecord.aspx?p=1754416
856 40 $3OverDrive$uhttps://www.overdrive.com/search?q=E30401BA-CF65-4399-B976-5F2E355A7491
856 40 $3ProQuest Ebook Central$uhttp://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=1754416
856 4 $3Image$uhttp://images.contentreserve.com/ImageType-100/1486-1/{E30401BA-CF65-4399-B976-5F2E355A7491}Img100.jpg
938 $aBooks 24x7$bB247$nbkb00063225
938 $aEBL - Ebook Library$bEBLB$nEBL1754416
938 $aYBP Library Services$bYANK$n12038758
029 1 $aAU@$b000053310581
029 1 $aDEBSZ$b41407727X
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 66 OTHER HOLDINGS