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LEADER: 04826cam 2200841 a 4500
001 ocm49395889
003 OCoLC
005 20220915161008.0
008 020318s2002 enka b 001 0 eng
006 c | nn
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050 4 $aHF5549.5.P35$bN44 2002
082 04 $a658.4013$221
084 $aQP 300$2rvk
084 $aWIR 525f$2stub
100 1 $aNeely, A. D.$q(Andy D.)
245 14 $aThe performance prism :$bthe scorecard for measuring and managing business success /$cAndy Neely, Chris Adams, and Mike Kennerly.
260 $aLondon ;$aNew York :$bFinancial Times/Prentice Hall,$c2002.
300 $axv, 393 pages :$billustrations ;$c24 cm +$e1 CD-ROM (4 3/4 in.)
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 374-377) and index.
505 0 $a1. Measuring and Managing Performance in the 21st century -- 2. Measurement Mantra -- 3. Managing with Measures -- 4. Managing Stakeholder Relationships -- the Business Issues -- 5. Performance Prism Framework -- 6. Managing Investor Relationships with Measures -- 7. Managing Customer Relationships with Measures -- 8. Managing Employee Relationships with Measures -- 9. Managing Supplier and Alliance Relationships with Measures -- 10. Managing Regulator and Community Relationships with Measures -- 11. Performance Prism in Practice -- 12. Getting Started on the Journey -- App. Performance Measurement and Management Self-Assessment Checklist.
650 0 $aPerformance standards.
650 0 $aOrganizational effectiveness.
650 0 $aSuccess in business.
650 2 $aEmployee Performance Appraisal
650 6 $aRendement au travail$xNormes.
650 6 $aEfficacité organisationnelle.
650 6 $aSuccès dans les affaires.
650 6 $aPersonnel$xÉvaluation.
650 7 $aOrganizational effectiveness.$2fast$0(OCoLC)fst01047852
650 7 $aPerformance standards.$2fast$0(OCoLC)fst01057876
650 7 $aSuccess in business.$2fast$0(OCoLC)fst01137062
650 7 $aBetriebliche Kennzahl$2gnd
650 7 $aKennzahlensystem$2gnd
650 7 $aLeistungsmessung$2gnd
650 7 $aEficácia organizacional.$2larpcal
650 7 $aRendement au travail.$2rasuqam
650 7 $aNorme de rendement.$2rasuqam
650 17 $aÉvaluation de la performance.$2rasuqam
650 7 $aÉvaluation du personnel.$2rasuqam
650 7 $aEfficacité organisationnelle.$2rasuqam
650 7 $aRéussite dans les affaires.$2rasuqam
700 1 $aAdams, Chris,$d1956-
700 1 $aKennerley, Mike.
776 08 $iOnline version:$aNeely, A.D. (Andy D.).$tPerformance prism.$dLondon ; New York : Financial Times/Prentice Hall, 2002$w(OCoLC)891436863
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014815594&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014815594&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014815594&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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