Record ID | ia:prenticehallcomp00pach |
Source | Internet Archive |
Download MARC XML | https://archive.org/download/prenticehallcomp00pach/prenticehallcomp00pach_marc.xml |
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LEADER: 04020cam 2200565 a 4500
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005 20110301172235.0
008 940802s1995 njua f 001 0 eng
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050 00 $aHF5389$b.P33 1995
082 00 $a395/.52$220
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100 1 $aPachter, Barbara.
245 10 $aPrentice-Hall complete business etiquette handbook /$cBarbara Pachter & Marjorie Brody, with Betsy Anderson.
260 $aEnglewood Cliffs, N.J. :$bPrentice Hall,$cc1995.
300 $axvii, 382 p. :$bill. ;$c25 cm.
500 $aIncludes index.
505 20 $tIntroduction: Manners Matter Now More than Ever --$gCh. 1.$tTest Your Etiquette Awareness --$gCh. 2.$tPowerful First Impressions: How to Meet and Greet --$gCh. 3.$tBig Techniques for Small Talk --$gCh. 4.$tProfessional Presence: How to Make Your Appearance Work for You --$gCh. 5.$tOffice Courtesies That Increase Your Clout --$gCh. 6.$tCourtesy Challenge: The True Test of Diplomacy --$gCh. 7.$tWhat to Say When You Don't Know What to Say --$gCh. 8.$tTelephone: Your Voice to the World --$gCh. 9.$tWritten Communication: Write It Right! --$gCh. 10.$tMust We Meet Like This? The Protocol of Meetings --$gCh. 11.$tDining for Fun and Profit: The Business Lunch --$gCh. 12.$tBusiness Out of the Office --$gCh. 13.$tGifts That Package You Well --$gCh. 14.$tBusiness Travel: Skillful Manners in Motion --$gCh. 15.$tGaining International Perspective --$gCh. 16.$tGreetings with a Foreign Flair --$gCh. 17.$tCommunicating Across Borders: Verbal and Nonverbal Communication --$gCh. 18.$tWay Work Works Outside the USA --$gCh. 19.$tInternational Business Outside the Office --$gCh. 20.$tGlobal Guide to Gift-Giving --$gCh. 21.$tFind the Faux Pas.
520 1 $a"In today's multicultural and global business environment, knowing a lot about your area of expertise isn't enough. The ability to get along with others, demonstrate good manners, and make others feel comfortable is becoming increasingly important to career success. Without these skills, you not only risk losing customers but the support of colleagues and associates." "From introductions and table manners to greeting the disabled and dressing for success, here's a step-by-step guide to avoiding social blunders and handling yourself properly in any business situation." "In today's competitive business environment, knowing the nuances of etiquette can mean the difference between winning or losing a client. If you've ever been at a loss for what to say or what to do, here's a comprehensive volume that tells it all."--BOOK JACKET.
650 0 $aBusiness etiquette$vHandbooks, manuals, etc.
650 17 $aBedrijfscultuur.$2gtt
650 17 $aEtiquette.$2gtt
700 1 $aBrody, Marjorie,$d1946-
700 1 $aAnderson, Betsy.
740 01 $aComplete business etiquette handbook.
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