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LEADER: 05313cam 22008774a 4500
001 ocm51718147
003 OCoLC
005 20180701010945.0
008 031211s2003 sz a b i001 0 eng
010 $a 2003504574
040 $aDLC$beng$cDLC$dBAKER$dNLGGC$dBTCTA$dLVB$dYDXCP$dUQ1$dSINLB$dIG#$dNYDWH$dHEBIS$dDEBBG$dZWZ$dEXW$dBDX$dOCLCF$dOCLCO$dZ5A$dOCLCA$dOCLCQ$dV5E
015 $aGBA3Y3073$2bnb
019 $a123403362$a492112730
020 $a9221133745
020 $a9789221133742
035 $a(OCoLC)51718147$z(OCoLC)123403362$z(OCoLC)492112730
042 $apcc
050 00 $aHF5549.5.E43$bR64 2003
080 $a343.35$bR64
082 04 $a658.473$221
084 $a85.52$2bcl
084 $aQP 413$2rvk
100 1 $aRogers, Kimberly Ann.
245 10 $aPreventing and responding to violence at work /$cKimberly Ann Rogers and Duncan Chappell.
260 $aGeneva :$bInternational Labor Office,$c2003.
300 $axi, 139 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 127-131) and index.
505 00 $tThe changing profile of violence at work --$tAn integrated definition of workplace violence --$tThe causes of violence --$tTowards prevention --$tWorkplace violence prevention: Common themes and guides to policy --$tStarting the process --$tLearning from existing guidelines and policies --$tA risk-management framework --$tStep 1--Assess and describe risk --$tPurpose of the risk-assessment phase --$tChoosing an assessor --$tEstablishing an approach or a framework --$tTypes of information to collect --$tMethods and sources --$tOrganizing and summarizing results --$tExamples of risk-assessment tools --$tStep 2--Design and implement preventive measures --$tThe purpose of designing and implementing preventive measures --$tReporting procedures --$tRisk-reduction measures --$tEducation and training --$tSome important words of caution --$tStep 3--Design and implement reactive measures --$tWhy design and implement reactive measures? --$tCritical incident preparation --$tImmediate response and recovery --$tInvestigation and review --$tDisciplinary rules and procedures --$tCase study examples --$tStep 4--Monitor the effectiveness of preventive and reactive measures --$tThe purpose of evaluation --$tEvaluating reactive measures --$tEvaluating preventive measures --$tThe risk-management process in review --$tExamples of the entire process --$tImportant considerations --$tSupport from external groups or agencies --$tMoving forward --$tSearching for explanations --$tExamples of violent behaviours at work --$tExamples of eight types of workplace aggression.
520 1 $a"Every worker deserves to work in a safe and secure environment, and violence should not be accepted as part of any job. This book presents concrete guidance for combating violence in the workplace while also providing a wider understanding of the factors and conditions which contribute to it."--Jacket.
650 0 $aViolence in the workplace.
650 0 $aViolence in the workplace$xPrevention.
650 6 $aViolence en milieu de travail$xPre vention.
650 6 $aCriminalite en milieu de travail$xPre vention.
650 6 $aEmploye s a proble mes.
650 7 $aViolence in the workplace.$2fast$0(OCoLC)fst01167311
650 7 $aViolence in the workplace$xPrevention.$2fast$0(OCoLC)fst01167312
650 17 $aArbeidsomstandigheden.$2gtt
650 17 $aGeweld.$2gtt
650 17 $aPersoneelsmanagement.$2gtt
650 7 $aCriminalite $2rasuqam
650 7 $aEmploye a proble me.$2rasuqam
650 7 $aMilieu de travail.$2rasuqam
650 7 $aPre vention de la violence.$2rasuqam
650 7 $aViolence.$2rasuqam
650 7 $aViolence en milieu de travail$xLutte contre.$2ram
650 7 $aViolence$xPre vention.$2ram
650 07 $aArbeitsplatz.$2swd
650 07 $aGewaltta tigkeit.$2swd
650 07 $aBeka mpfung.$2swd
650 17 $aOCCUPATIONAL SAFETY.$2unbist
650 17 $aWORKING CONDITIONS.$2unbist
650 17 $aINTIMIDATION.$2unbist
650 17 $aVIOLENCE.$2unbist
650 17 $aPERSONNEL MANAGEMENT.$2unbist
700 1 $aChappell, Duncan.
710 2 $aInternational Labour Office.
856 41 $3Table of contents$uhttp://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=010679471&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/enhancements/fy1605/2003504574-b.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/enhancements/fy1605/2003504574-d.html
938 $aBaker & Taylor$bBKTY$c14.95$d14.95$i9221133745$n0004142012$sactive
938 $aBrodart$bBROD$n00455563$c$14.95
938 $aBaker and Taylor$bBTCP$n2003504574
938 $aIngram$bINGR$n9789221133742
938 $aYBP Library Services$bYANK$n1939546
029 1 $aAU@$b000025105551
029 1 $aDEBBG$bBV017785636
029 1 $aHEBIS$b115291695
029 1 $aIG#$b9789221133742
029 1 $aNLGGC$b250930323
029 1 $aNZ1$b8075451
029 1 $aZWZ$b075719878
994 $aZ0$bPMR
948 $hNO HOLDINGS IN PMR - 284 OTHER HOLDINGS