Record ID | ia:qualityisfree00cros |
Source | Internet Archive |
Download MARC XML | https://archive.org/download/qualityisfree00cros/qualityisfree00cros_marc.xml |
Download MARC binary | https://www.archive.org/download/qualityisfree00cros/qualityisfree00cros_meta.mrc |
LEADER: 03213cam 2200721 i 4500
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005 20101007142720.0
008 780403s1979 nyu 001 0 eng
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100 1 $aCrosby, Philip B.
245 10 $aQuality is free :$bthe art of making quality certain /$cPhilip B. Crosby.
260 $aNew York :$bMcGraw-Hill,$cc1979.
300 $aix, 309 p. ;$c21 cm.
500 $aIncludes index.
505 0 $aMaking quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain.
650 0 $aQuality assurance.
650 6 $aAssurance qualité.
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650 07 $aQualitätskontrolle.$2swd
776 08 $iOnline version:$aCrosby, Philip B.$tQuality is free.$dNew York : McGraw-Hill, c1979$w(OCoLC)622694091
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