| Record ID | ia:readymadeactivit0000john |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/readymadeactivit0000john/readymadeactivit0000john_marc.xml |
| Download MARC binary | https://www.archive.org/download/readymadeactivit0000john/readymadeactivit0000john_meta.mrc |
LEADER: 01754cam 2200493Ia 4500
001 ocm32413254
003 OCoLC
005 20220813105308.0
008 950503s1994 enka 000 0 eng d
006 c | nn
040 $aOSU$beng$cOSU$dNLGGC$dBAKER$dYDXCP$dAU@$dOCLCF$dOCLCQ$dOCLCO$dEQK$dOCLCQ$dOCLCO
019 $a62941172$a1109528849
020 $a0273606840
020 $a9780273606840
035 $a(OCoLC)32413254$z(OCoLC)62941172$z(OCoLC)1109528849
050 4 $aHF5415.5$b.J63 1994
082 04 $a658.812$220
084 $a85.40$2bcl
100 1 $aJohnson, Simon.
245 10 $aReady made activities for customer care /$cSimon Johnson.
246 30 $aCustomer care
246 14 $aReady made activities for customer care skills
260 $aCorby :$bInstitute of Management Foundation ;$aLondon :$bPitman Pub.,$c©1994.
300 $axi, 179 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
650 0 $aCustomer services.
650 0 $aEmployees$xTraining of.
650 2 $aInservice Training
650 6 $aService à la clientèle.
650 6 $aPersonnel$xFormation.
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aEmployees$xTraining of.$2fast$0(OCoLC)fst00909221
650 17 $aKlantgerichtheid.$2gtt
710 2 $aInstitute of Management (Great Britain)
938 $aBaker & Taylor$bBKTY$c52.50$d47.25$i0273606840$n0002524180$sactive
938 $aYBP Library Services$bYANK$n100034578
029 1 $aAU@$b000011088455
029 1 $aNLGGC$b121236196
029 1 $aNZ1$b3471731
029 1 $aUNITY$b046956182
994 $aZ0$bIME
948 $hNO HOLDINGS IN IME - 30 OTHER HOLDINGS