| Record ID | ia:servicesmanageme0000unse_o2j7 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/servicesmanageme0000unse_o2j7/servicesmanageme0000unse_o2j7_marc.xml |
| Download MARC binary | https://www.archive.org/download/servicesmanageme0000unse_o2j7/servicesmanageme0000unse_o2j7_meta.mrc |
LEADER: 02390cam 2200601 a 4500
001 ocm41580851
003 OCoLC
005 20210723064513.0
008 980119s1998 enka 001 0 eng
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035 $a(OCoLC)41580851$z(OCoLC)41071069$z(OCoLC)992376675
050 4 $aHD9980.5$b.S426 1998
082 04 $a338.4068$221
084 $a83.68$2bcl
084 $aQQ 250$2rvk
245 00 $aServices management :$ban integrated approach /$cedited by Bart Van Looy, Roland Van Dierdonck and Paul Gemmel.
260 $aLondon :$bFinancial Times [in association with] Pitman,$c1998.
300 $axx, 504 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
505 2 $apt. 1. The nature of services -- pt. 2. Customer logic -- pt. 3. Human resources in service organisations -- pt. 4. Operations management in service organisations -- pt. 5. An integrated approach -- Technical notes.
504 $aIncludes bibliographical references and index.
650 0 $aService industries$xManagement.
650 7 $aService industries$xManagement.$2fast$0(OCoLC)fst01113442
650 17 $aDienstensector.$2gtt
650 17 $aManagement.$2gtt
650 17 $aDienstverlening.$2gtt
650 7 $aDienstleistungsbetrieb$2gnd
650 7 $aManagement$2gnd
650 7 $aServices$xMarketing.$2ram
650 7 $aServices$xGestion.$2ram
700 1 $aGemmel, Paul.
700 1 $aLooy, Bart van.
700 1 $aDierdonck, R. van$q(Roland)
856 41 $3Table of contents$uhttp://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1405588&custom_att_2=simple_viewer
938 $aYBP Library Services$bYANK$n100109899
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029 1 $aNLGGC$b173457800
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029 1 $aUNITY$b005001013
029 1 $aYDXCP$b100109899
029 1 $aZWZ$b04613039X
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 108 OTHER HOLDINGS