MARC record from Internet Archive

LEADER: 02308cam 2200373 i 4500
001 9925181494301661
005 20150423154747.0
008 130129s2013 cau b 001 0 eng
010 $a 2012048001
020 $a9781118100370
020 $a1118100379 (pbk.)
035 $a(OCoLC)813537477
035 $a(OCoLC)ocn813537477
040 $aDLC$beng$erda$cDLC$dBTCTA$dOCLCO$dYDXCP$dBWX$dNQB$dOCLCF$dMNW$dOCLCQ
042 $apcc
050 00 $aHD30.3$b.K346 2013
082 00 $a658.4/5$223
100 1 $aKamin, Maxine.
245 10 $aSoft skills revolution :$ba guide to connecting with compassion for trainers, teams, and leaders /$cMaxine Kamin.
264 1 $aSan Francisco, CA :$bJohn Wiley & Sons, Inc.,$c[2013]
300 $axviii, 235 pages ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references (pages 215-217) and index.
505 0 $aWhat are soft skills? -- The hidden side of communication -- The power of positive intentions -- Tact and diplomacy -- The challenge of problem solving -- Soft skills and teams -- The personality factor -- Taking the sting out of feedback -- Conflict and cooperation -- Conclusion.
520 $a"Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people in the workplace. In an increasingly competitive and sometimes toxic and bulling environment, soft skills training has never been more important for organizational health. This book is designed specifically to help trainers and other organizational leaders build these important skills through a variety of methods including structured training programs as well as informal learning, mentoring and coaching."--$cPublisher description.
650 0 $aCommunication in management.
650 0 $aInterpersonal communication.
650 0 $aInterpersonal relations.
650 0 $aManagement$xSocial aspects.
776 08 $iOnline version:$aKamin, Maxine.$tSoft skills revolution.$dSan Francisco, CA : John Wiley & Sons, Inc., [2013]$z9781118223635$w(DLC) 2013004670
947 $cBOOK$fBOOK-SOBM$g50.00$hCIRCSTACKS$iaa$lNULS$o20150109$q1
980 $a99961276437