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100 1 $aGargiulo, Terrence L.,$d1968-
245 14 $aThe strategic use of stories in organizational communication and learning /$cTerrence L. Gargiulo.
260 $aArmonk, N.Y. :$bM.E. Sharpe,$c©2005.
300 $a1 online resource (xiii, 252 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
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347 $adata file$2rda
504 $aIncludes bibliographical references (pages 237-241) and index.
505 0 $aFrameworks: Introduction -- A working model of stories -- Organizational communication-broadcasting signals -- Case study- Dreyer's Ice Cream -- Organizational learning-building bridges -- Case studies-DTE Energy & Jeff Bukantz -- Interviews: Introduction to the interviews -- Interview with Bernice Moore-CTB/McGraw Hill -- Interview with Robert Kraska-DTE Energy -- Interview with Sherrie Cornett-Dreyer's Ice Cream -- Interview with Marty Fischer-Starbucks Coffee -- Interview with Father Marus-Woodside Priory School -- Competency map: Introduction to the competency map -- The core -- Process ring -- Interaction ring -- Summary -- Appendix -- Appendix A-Folk tale illustrating principles of active listening.
588 0 $aPrint version record.
520 $aDesigned for students and practitioners in the fields of organizational behavior and human resource training and development, this book examines improving organizational communication. Terrence Gargiulo shows how the use of storytelling is the key to effective communication and learning.
650 0 $aCommunication in organizations.
650 0 $aOrganizational learning.
650 0 $aStorytelling$xSocial aspects.
650 0 $aStorytelling$xPsychological aspects.
650 0 $aExecutives$zUnited States$vInterviews.
650 6 $aCommunication dans les organisations.
650 6 $aApprentissage organisationnel.
650 6 $aArt de conter$xAspect social.
650 6 $aArt de conter$xAspect psychologique.
650 6 $aCadres (Personnel)$zÉtats-Unis$vEntretiens.
650 7 $aBUSINESS & ECONOMICS$xWorkplace Culture.$2bisacsh
650 7 $aBUSINESS & ECONOMICS$xHuman Resources & Personnel Management.$2bisacsh
650 7 $aCommunication in organizations.$2fast$0(OCoLC)fst00870217
650 7 $aExecutives.$2fast$0(OCoLC)fst00917875
650 7 $aOrganizational learning.$2fast$0(OCoLC)fst01047870
650 7 $aStorytelling$xPsychological aspects.$2fast$0(OCoLC)fst01134178
650 7 $aStorytelling$xSocial aspects.$2fast$0(OCoLC)fst01134189
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
650 17 $aOrganisatieontwikkeling.$2gtt
650 17 $aCommunicatieve vaardigheden.$2gtt
650 17 $aVerhalen.$2gtt
655 0 $aElectronic books.
655 4 $aElectronic books.
655 7 $aInterviews.$2fast$0(OCoLC)fst01423832
655 7 $aElectronic books.$2gtlm
655 7 $aInterviews.$2lcgft
776 08 $iPrint version:$aGargiulo, Terrence L., 1968-$tStrategic use of stories in organizational communication and learning.$dArmonk, N.Y. : M.E. Sharpe, ©2005$w(DLC) 2004019153
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