| Record ID | ia:telephonecourtes0000finc_j8p3 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/telephonecourtes0000finc_j8p3/telephonecourtes0000finc_j8p3_marc.xml |
| Download MARC binary | https://www.archive.org/download/telephonecourtes0000finc_j8p3/telephonecourtes0000finc_j8p3_meta.mrc |
LEADER: 01846cam 2200529Ia 4500
001 ocm23012105
003 OCoLC
005 20191111054015.0
008 910125s1990 caua 000 0 eng d
010 $a 90082869
040 $aSVP$beng$cSVP$dMUS$dNBZ$dBTCTA$dYDXCP$dAU@$dOCLCQ$dOCLCF$dOCLCO$dOCLCQ$dORZ$dOCLCO$dOCLCA
020 $a1560520647$q(pbk.)
020 $a9781560520641$q(pbk.)
035 $a(OCoLC)23012105
050 4 $aHF5415.5$b.F557 1990
050 4 $aBJ2195$b.F5 1990
060 4 $aHF 5415.5 F492te 1990
082 04 $a395.59
100 1 $aFinch, Lloyd C.
245 10 $aTelephone courtesy & customer service /$cLloyd Finch.
246 3 $aTelephone courtesy and customer service
250 $a2nd ed.
260 $aMenlo Park, Calif. :$bCrisp Publications,$c℗♭1990.
300 $aii, 68 pages :$billustrations ;$c26 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aFifty-Minute series
500 $aOn cover: rev. ed.
650 0 $aTelephone etiquette.
650 0 $aCustomer services.
650 2 $aTelephone.
650 2 $aConsumer Behavior.
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aTelephone etiquette.$2fast$0(OCoLC)fst01146384
776 08 $iOnline version:$aFinch, Lloyd C.$tTelephone courtesy & customer service.$b2nd ed.$dLos Altos, CA : Crisp Publications, ℗♭1990$w(OCoLC)742082601
830 0 $aFifty-Minute series.
938 $aBaker and Taylor$bBTCP$nbl 99789616
938 $aYBP Library Services$bYANK$n1188487
029 1 $aAU@$b000008566439
029 1 $aAU@$b000022057640
029 1 $aAU@$b000024571302
029 1 $aAU@$b000043461372
029 1 $aAU@$b000045163549
029 1 $aNZ1$b4369089
994 $aZ0$bP4A
948 $hHELD BY P4A - 263 OTHER HOLDINGS