MARC record from Internet Archive

LEADER: 03451cam 2200709 a 4500
001 ocm37666395
003 OCoLC
005 20181010061619.0
008 970915s1998 nyua b 001 0 eng
010 $a 97038314
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035 $a(OCoLC)37666395$z(OCoLC)39838983
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050 00 $aHD62.15$b.G463 1998
082 00 $a658.5/62$221
084 $a85.12$2bcl
100 1 $aGeorge, Stephen,$d1948-
245 10 $aTotal quality management :$bstrategies and techniques proven at today's most successful companies /$cStephen George and Arnold Weimerskirch.
250 $a2nd ed.
260 $aNew York :$bJohn Wiley,$c℗♭1998.
300 $axviii, 254 pages :$billustrations ;$c26 cm.
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
490 1 $aThe portable MBA series
500 $aIncludes index.
505 0 $aThe new management model -- Leadership -- Customer focus -- Strategic planning -- Management -- Employee involvement -- Training -- Reward and recognition -- Employee focus -- Customer contacts -- Design of products and services -- Process management -- Supplier quality -- Data collection and analysis -- Benchmarking -- Corporate responsibility and citizenship -- System assessments -- Crossing the river: the transition to the new management model.
650 0 $aTotal quality management$zUnited States$vCase studies.
650 7 $aGestion de la qualite .$2eclas
650 7 $aEtudes de cas.$2eclas
651 7 $aEtats-Unis d'Ame rique.$2eclas
650 7 $aTotal quality management.$2fast$0(OCoLC)fst01153015
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
650 17 $aKwaliteitszorg.$2gtt
650 17 $aOndernemingen.$2gtt
655 7 $aCase studies.$2fast$0(OCoLC)fst01423765
700 1 $aWeimerskirch, Arnold,$d1936-
776 08 $iOnline version:$aGeorge, Stephen, 1948-$tTotal quality management.$b2nd ed.$dNew York : John Wiley, ℗♭1998$w(OCoLC)749171698
830 0 $aPortable MBA series.
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/onix01/97038314.html
856 41 $3Table of contents$uhttp://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1187810&custom_att_2=simple_viewer
856 42 $3Contributor biographical information$uhttp://catdir.loc.gov/catdir/bios/wiley041/97038314.html
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/description/wiley031/97038314.html
856 4 $3Cover$uhttp://swbplus.bsz-bw.de/bsz067674291cov.htm$qimage/jpeg$v20091124024319
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948 $hNO HOLDINGS IN P4A - 391 OTHER HOLDINGS