| Record ID | ia:totalqualitymana0000ross_h2v0 |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/totalqualitymana0000ross_h2v0/totalqualitymana0000ross_h2v0_marc.xml |
| Download MARC binary | https://www.archive.org/download/totalqualitymana0000ross_h2v0/totalqualitymana0000ross_h2v0_meta.mrc |
LEADER: 02025cam 2200469 a 4500
001 ocm26590032
003 OCoLC
005 20201027112328.0
008 920825s1993 flua b 000 0 eng
010 $a 92061645
040 $aDLC$beng$cDLC$dGZH$dBTCTA$dYDXCP$dAU@$dDEBBG$dNEG$dOCLCO$dOCLCF$dCQ$$dOCLCQ$dOCLCO$dOCLCQ$dICN$dCSA$dXQH$dREB$dCBA$dTJC
020 $a0963403001$q(soft ;$qacid free)
020 $a9780963403001$q(soft ;$qacid free)
035 $a(OCoLC)26590032
050 00 $aHD62.15$b.R67 1993
060 4 $aHD 62.15$bR824t 1993
082 00 $a658.5/62$220
082 00 $a658.4013$221
100 1 $aRoss, Joel E.
245 10 $aTotal quality management :$btext, cases, and readings /$cby Joel E. Ross.
260 $aDelray Beach, FL :$bSt. Lucie Press,$c©1993.
300 $avi, 325 pages :$billustrations ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references.
505 0 $aCh. I. Introduction to Total Quality Management -- Ch. II. Leadership -- Ch. III. Information and Analysis -- Ch. IV. Strategic Quality Planning -- Ch. V. Human Resource Development and Management -- Ch. VI. Management of Process Quality -- Ch. VII. Quality and Operational Results -- Ch. VIII. Customer Focus and Satisfaction -- Herton Technology: Case Study.
650 0 $aTotal quality management.
650 0 $aTotal quality management$vCase studies.
650 7 $aTotal quality management.$2fast$0(OCoLC)fst01153015
650 07 $aQualitätsmanagement.$2swd
650 2 $aTotal Quality Management.
653 $aProduction management
653 $aQuality control
655 7 $aCase studies.$2fast$0(OCoLC)fst01423765
938 $aBaker and Taylor$bBTCP$n92061645$c$39.95
938 $aYBP Library Services$bYANK$n1155446
029 1 $aAU@$b000009294027
029 1 $aDEBBG$bBV009970566
029 1 $aNZ1$b4231563
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 366 OTHER HOLDINGS