| Record ID | ia:totalqualityserv00brow |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/totalqualityserv00brow/totalqualityserv00brow_marc.xml |
| Download MARC binary | https://www.archive.org/download/totalqualityserv00brow/totalqualityserv00brow_meta.mrc |
LEADER: 00681nama 2200193 4500
005 717
008 030225
020 $a0-13-923392-X
035 $a(Sirsi) a812262
060 $aHD 62.15 B76t 1992
100 1 $aBrown, Stanley A., 1946-
245 10 $aTotal quality service:$bhow organizations use it to create a competitive advantage/ Stanley A. Brown.
260 $aScarborough, Ont.:$bPrentice-Hall Canada,$cc1992.
300 $axii, 258 p.
650 $aTotal quality management.
650 $aQuality circles.
650 $aQuality control.
596 $a2
999 $aHD62.15 B76t 1992$wLC$c1$i812262-1001$lINPROCESS$mNEORCC$rY$sY$tBOOKS$u29/8/2007