MARC record from Internet Archive

LEADER: 05638cam 22007694a 4500
001 ocm65180581
003 OCoLC
005 20191026080145.0
008 060322s2004 nyu o 001 0 eng d
006 m o d
007 cr cnu---unuuu
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020 $a0814427456$q(electronic bk.)
020 $a9780814427453$q(electronic bk.)
020 $a9781680159219$q(electronic bk.)
020 $a1680159216$q(electronic bk.)
020 $z9780814472088
020 $z0814472087
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072 7 $aBUS$x008000$2bisacsh
082 04 $a174/.4$222
100 1 $aGolin, Al,$d1929-2017.
245 10 $aTrust or consequences :$bbuild trust today or lose your market tomorrow /$cAl Golin.
260 $aNew York :$bAmerican Management Association,$c℗♭2004.
300 $a1 online resource (viii, 248 pages)
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
505 0 $aTrust trends -- More than a nice-sounding word -- The damage done -- Fix it before it breaks -- If you can't do it, please say so -- The human touch -- Humility -- Speed, truth, and other good ways to respond to bad times -- Tough trust decisions -- The media -- Great acts of trust -- Acts of distrust -- The ten commandments of organizational trust.
588 0 $aPrint version record.
520 $aThe recent rash of corporate scandals-and the ensuing financial ruin of companies and their stockholders - proves that even the bluest of blue chip businesses cannot bank on the blind faith of consumers and investors. More than ever, corporations must rebuild, restore, and strengthen bonds of trust. Al Golin has helped create trust strategies for global business leaders including The Walt Disney Company, Hewlett-Packard, McDonald's, Toyota, Owens-Corning, and many others. Trust or Consequences shows what makes such strategies work, and reveals the eye-opening results of a survey of over 700 business professionals. This essential book reveals how to: create an effective trust strategy; determine the impact of trust issues on stakeholders; assess trust-building performance and calculate the difficulty of restoring trust; create a 'trust bank' for saving deposits of good will to draw on as needed. Trust or Consequences offers tools for identifying trust opportunities, as well as numerous inside accounts of trust-building successes and failures by high-profile organizations and leaders. Filled with provocative ideas about why many companies overlook trust issues, Trust or Consequences brings the subject to center stage - where it must remain if companies are to regain stakeholder loyalty and competitive advantage.
650 0 $aBusiness ethics.
650 0 $aTrust.
650 0 $aReliability.
650 7 $aBUSINESS & ECONOMICS$xBusiness Ethics.$2bisacsh
650 7 $aBusiness ethics.$2fast$0(OCoLC)fst00842675
650 7 $aReliability.$2fast$0(OCoLC)fst01093641
650 7 $aTrust.$2fast$0(OCoLC)fst01158174
655 0 $aElectronic books.
655 4 $aElectronic books.
776 08 $iPrint version:$aGolin, Al, 1929-$tTrust or consequences.$dNew York : American Management Association, ℗♭2004$z0814472087$w(DLC) 2003009524$w(OCoLC)52127530
856 40 $3ebrary$uhttp://site.ebrary.com/id/10075583
856 40 $3EBSCOhost$uhttps://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=148997
856 40 $3Knovel$uhttp://app.knovel.com/hotlink/toc/id:kpTCBTTLY1/trust-or-consequences
856 40 $3ProQuest Ebook Central$uhttps://public.ebookcentral.proquest.com/choice/publicfullrecord.aspx?p=3001789
856 40 $uhttp://0-gse.publisher.ingentaconnect.com.lib.exeter.ac.uk/content/amacom/tc$zAvailable online via Sustainable Organization Library. Please log in using your Exeter IT login, if prompted.
856 40 $uhttp://gse.publisher.ingentaconnect.com/content/amacom/tc$zAccessible with subscription to the Sustainable Organisation Library.
856 40 $uhttp://www.ingentaconnect.com/content/amacom/tc$zAccessible with subscription to the Sustainable Organisation Library.
856 40 $uhttps://nls.ldls.org.uk/welcome.html?ark:/81055/vdc_100056822510.0x000001
856 40 $uhttp://VH7QX3XE2P.search.serialssolutions.com/?V=1.0&L=VH7QX3XE2P&S=JCs&C=TC0000262668&T=marc&tab=BOOKS
856 41 $3Table of contents$uhttp://catdir.loc.gov/catdir/toc/ecip043/2003009524.html
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938 $aGreenleaf Publishing$bUKGR$n9780814427453
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948 $hHELD BY P4A - 1042 OTHER HOLDINGS