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LEADER: 01642cam 2200289 a 4500
001 2003027440
003 DLC
005 20041213135404.0
008 031217s2004 ilua b 001 0 eng
010 $a 2003027440
020 $a0838908764
040 $aDLC$cDLC$dDLC
043 $an-us-wa
050 00 $aZ711.45$b.H57 2004
082 00 $a025.5/24$222
100 1 $aHirko, Buff.
245 10 $aVirtual reference training :$bthe complete guide to providing anytime, anywhere answers /$cBuff Hirko, Mary Bucher Ross.
260 $aChicago :$bAmerican Library Association,$c2004.
300 $av, 160 p. :$bill. ;$c28 cm.
504 $aIncludes bibliographical references (p. 153-155) and index.
505 0 $aBeyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
650 0 $aElectronic reference services (Libraries)$xStudy and teaching$zWashington (State)$vCase studies.
650 0 $aElectronic reference services (Libraries)$xStudy and teaching.
650 0 $aReference librarians$xTraining of.
650 0 $aReference librarians$xIn-service training.
700 1 $aRoss, Mary Bucher,$d1948-
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/ecip0412/2003027440.html