| Record ID | ia:youhavetosayword0000ryan |
| Source | Internet Archive |
| Download MARC XML | https://archive.org/download/youhavetosayword0000ryan/youhavetosayword0000ryan_marc.xml |
| Download MARC binary | https://www.archive.org/download/youhavetosayword0000ryan/youhavetosayword0000ryan_meta.mrc |
LEADER: 00804cam a2200253 a 4500
001 2011278900
003 DLC
005 20120713082147.0
008 120620s2012 flu 001 0 eng d
010 $a 2011278900
020 $a9780983756507
020 $a0983756503
035 $a(OCoLC)ocn783845597
040 $aDKC$cDKC$dDKC$dDLC
042 $alccopycat
050 00 $aBF637.C45$bR92 2012
100 1 $aRyan, Kathy.
245 10 $aYou have to say the words :$ban integrity-based approach for tackling tough conversations and maximizing performance /$cby Kathy Ryan.
260 $aOrlando, Fla. :$bAchievement Press,$cc2012.
300 $axviii, 286 p. ;$c23 cm.
500 $aIncludes index.
650 0 $aInterpersonal communication.
650 0 $aInterpersonal relations.
650 0 $aEmployees$xRating of.