MARC record from Internet Archive

LEADER: 04051cam 2200781 a 4500
001 ocm38046988
003 OCoLC
005 20210615203006.0
008 980619s1998 nyua 000 0 eng
010 $a 97097003
040 $aDLC$beng$cDLC$dDMJ$dBAKER$dYDXCP$dOCLCQ$dBTCTA$dOCLCG$dTXBXL$dALAUL$dTULIB$dBDX$dOCLCF$dOCLCQ$dVPI$dI8M$dOCLCO$dOCLCQ$dTCJ$dOCLCO$dDOS$dOCLCO$dOCLCA$dISN$dOCLCO$dCCH$dOCLCO$dGILDS
019 $a462740712
020 $a0449002829
020 $a9780449002827
035 $a(OCoLC)38046988$z(OCoLC)462740712
050 00 $aHD50.5$b.B94 1998
060 4 $aHD 50.5$bB993z 1998
082 00 $a650.1/3$221
100 1 $aByham, William C.
245 10 $aZapp! :$bthe lightning of empowerment : how to improve productivity, quality, and employee satisfaction /$cWilliam C. Byham with Jeff Cox.
250 $aRev. Ballantine books ed.
260 $aNew York :$bBallantine Pub. Group,$c1998.
300 $aix, 212 pages :$billustrations ;$c21 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
520 $aMost managers know that revitalization in their companies must occur from the ground up. But how can you get that message to your employees without applying the kind of pressure that makes them even less productive? Empowerment is the answer, and it's easier to achieve than you may think. In this motivating book you will find specific strategies designed to help you empower your employees daily. More concrete than other works on participative management, "Zapp!" shows you how to encourage responsibility, acknowledgment, and creativity so that employees feel that they "own" their jobs. With hands-on examples, you will learn the basics that allow you to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. Best of all, you can use the techniques in Zapp! to pursue any number of business goals, whether you're trying to increase productivity, improve customer service, or innovate faster than the competition. It's all here, in an accessible guide for the successful managers of tomorrow. -- Back cover.
650 0 $aEmployee empowerment.
650 0 $aCommunication in management.
650 0 $aInterpersonal relations.
650 0 $aCommunication.
650 0 $aPersonnel management.
650 0 $aControl (Psychology)
650 0 $aJob satisfaction.
650 0 $aLeadership.
650 7 $aCommunication.$2fast$0(OCoLC)fst00869952
650 7 $aCommunication in management.$2fast$0(OCoLC)fst00870174
650 7 $aControl (Psychology)$2fast$0(OCoLC)fst00877062
650 7 $aEmployee empowerment.$2fast$0(OCoLC)fst00908969
650 7 $aInterpersonal relations.$2fast$0(OCoLC)fst00977397
650 7 $aJob satisfaction.$2fast$0(OCoLC)fst00983720
650 7 $aLeadership.$2fast$0(OCoLC)fst00994701
650 7 $aPersonnel management.$2fast$0(OCoLC)fst01058797
650 2 $aCommunication.
650 2 $aPersonnel Management.
650 2 $aEmployment$xpsychology.
650 2 $aPower (Psychology)
650 2 $aAttitude.
650 2 $aMotivation.
650 2 $aStaff Development.
650 2 $aJob Satisfaction.
650 2 $aEfficiency, Organizational.
650 2 $aLeadership.
700 1 $aCox, Jeff,$d1951-
856 42 $3Publisher description$uhttp://catdir.loc.gov/catdir/enhancements/fy0601/97097003-d.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/enhancements/fy0601/97097003-d.html
938 $aBaker & Taylor$bBKTY$c13.95$d10.46$i0449002829$n0003079530$sactive
938 $aBrodart$bBROD$n51484919$c$15.00
938 $aBaker and Taylor$bBTCP$n97097003
938 $aYBP Library Services$bYANK$n1444547
029 1 $aAU@$b000013710054
029 1 $aAU@$b000013863899
029 1 $aAU@$b000042282200
029 1 $aNZ1$b14310473
029 1 $aNZ1$b4870160
029 1 $aYDXCP$b1444547
994 $aZ0$bP4A
948 $hNO HOLDINGS IN P4A - 274 OTHER HOLDINGS