MARC Record from marc_columbia

LEADER: 02092mam a2200337 a 4500
001 1763160
005 20220608230646.0
008 951219t19961996nyu b 001 0 eng
010 $a 95052831
020 $a0684823020 (hardcover)
035 $a(OCoLC)ocm33983632
035 $9ALH6371CU
035 $a(NNC)1763160
035 $a1763160
040 $aDLC$cDLC$dC#P$dOrLoB-B
043 $an-us---
050 00 $aHD59.6.U6$bS87 1996
082 00 $a659.2/85/0973$220
100 1 $aSusskind, Lawrence.$0http://id.loc.gov/authorities/names/n81119119
245 10 $aDealing with an angry public :$bthe mutual gains approach to resolving disputes /$cLawrence Susskind, Patrick Field.
260 $aNew York :$bFree Press,$c[1996], ©1996.
300 $axii, 276 pages ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
504 $aIncludes bibliographical references (p. 258-268) and index.
505 00 $gCh. I.$tIntroduction --$gCh. II.$tWhy Is the Public Angry? --$gCh. III.$tThe Mutual-Gains Approach.$tThe Mutual-Gains Approach: Six Principles.$tThe Old Plastics Factory --$gCh. IV.$tAccidents Will Happen.$tThree Mile Island: To Tell or Not to Tell.$tTelling the Truth: The Mutual-Gains Approach.$tThe Exxon Valdez: When Paying Out Doesn't Pay Off.$tDoing It Differently: The Mutual-Gains Approach --$gCh. V.$tRisky Business.$tThe Breast Implant Controversy.$tKnowing Your Product and Presenting It Truthfully: The Mutual-Gains Approach --$gCh. VI.$tWhen Values Collide.$tHydro-Quebec and the Cree: Clashing Cultures.$tTalking With, Not At, the Other: The Mutual-Gains Approach.$tAnimal Rights.$tListening Whether You Agree or Not: The Mutual-Gains Approach --$gCh. VII.$tThe Media.$tThe Mutual-Gains Approach to Dealing with the Media --$gCh. VIII.$tPrincipled Leadership.
650 0 $aCorporations$xPublic relations$zUnited States.
650 0 $aIssues management$zUnited States.
650 0 $aCorporate image$zUnited States.
700 1 $aField, Patrick,$d1963-$0http://id.loc.gov/authorities/names/n95121689
852 00 $boff,bus$hHD59.6.U6$iS87 1996