MARC Record from marc_columbia

LEADER: 03493mam a2200385 a 4500
001 2220690
005 20220615233534.0
008 980408t19981998nyua b 001 0 eng
010 $a 98018441
020 $a0684844745 (hardcover)
035 $a(OCoLC)ocm38992963
035 $9ANU8856CU
035 $a(NNC)2220690
035 $a2220690
040 $aDLC$cDLC$dC#P$dOrLoB-B
050 00 $aHD58.82$b.O3 1998
082 00 $a658.3/124$221
100 1 $aO'Dell, Carla S.,$d1950-$0http://id.loc.gov/authorities/names/n81025663
245 10 $aIf only we knew what we know :$bthe transfer of internal knowledge and best practice /$cCarla O'Dell, C. Jackson Grayson, Jr., with Nilly Essaides.
260 $aNew York :$bFree Press,$c[1998], ©1998.
300 $axvii, 238 pages :$billustrations ;$c25 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
504 $aIncludes bibliographical references (p. 231-232) and index.
505 00 $gPt. 1.$tA Framework for Internal Knowledge Transfer.$g1.$tDefinitions of Knowledge and Knowledge Management.$g2.$tKM in Action - The Transfer of Best Practices.$g3.$tThe Barriers to Internal Transfer.$g4.$tA Model for Best Practice Transfer --$gPt. 2.$tThe Three Value Propositions.$g5.$tFind Your Value Proposition.$g6.$tCustomer Intimacy.$g7.$tProduct-to-Market Excellence.$g8.$tAchieving Operational Excellence --$gPt. 3.$tThe Four Enablers of Transfer.$g9.$tCulture, the Unseen Hand.$g10.$tUsing Information Technology to Support Knowledge Transfer.$g11.$tCreating the Knowledge Infrastructure.$g12.$tMeasuring the Impact of Transfer --$gPt. 4.$tReports from the Front Lines: Pioneer Case Studies.$g13.$tThe View from the Top.$g14.$tBuckman Laboratories: Empowered by K'Netix.$g15.$tTl's Best Practice Sharing Engine.$g16.$tBecoming a "Knowledge Bank"$g17.$tSequent Computer's Knowledge "Slingshot" --$gPt. 5.$tThe Four-Phase Process: or "What do I do on Monday Morning?"$g18.$tPlan, Assess, and Prepare: Phase 1.
505 80 $g19.$tDesigning the Transfer Project: Phase 2.$g20.$tImplementation: Phase 3.$g21.$tTransition and Scale-Up: Phase 4 --$gPt. 6.$tConclusion.$g22.$tEnduring Principles.$gApp.$tThe Knowledge Management Assessment Tool (KMAT).
520 $aCarla O'Dell and Jack Grayson explain for the first time how applying the ideas of Knowledge Management can help employers identify their own internal best practices and share this intellectual capital throughout their organizations.
520 8 $aKnowledge Management (KM) is a conscious strategy of getting the right information to the right people at the right time so they can take action and create value. Basing KM on three major studies of best practices at one hundred companies, the authors demonstrate how managers can utilize a visual process model to actually transfer best practices from one business unit of the organization to another.
650 0 $aOrganizational learning.$0http://id.loc.gov/authorities/subjects/sh95006000
650 0 $aKnowledge management.$0http://id.loc.gov/authorities/subjects/sh97007353
650 0 $aCommunication in organizations.$0http://id.loc.gov/authorities/subjects/sh85029082
650 0 $aBenchmarking (Management)$0http://id.loc.gov/authorities/subjects/sh93000548
700 1 $aGrayson, C. Jackson,$cJr.$q(Charles Jackson),$d1923-2017.$0http://id.loc.gov/authorities/names/n79071185
700 1 $aEssaides, Nilly.$0http://id.loc.gov/authorities/names/n98033849
852 00 $boff,bus$hHD58.82$i.O3 1998