MARC Record from marc_columbia

LEADER: 02943mam a2200337 a 4500
001 2993186
005 20221019183624.0
008 010305t20002000nyu 000 0 eng d
020 $a0970286406
035 $a(OCoLC)ocm46368666
035 $9ASP1070CU
035 $a2993186
040 $aEWY$cEWY$dOrLoB-B
043 $an-us---
090 $aHD4605$b.C67 2000
100 1 $aCoplin, William D.$0http://id.loc.gov/authorities/names/n79100478
245 10 $aDoes your government measure up? :$bbasic tools for local officials and citizens /$cWilliam D. Coplin & Carol Dwyer.
250 $a1st ed.
260 $aSyracuse, N.Y. :$bCommunity Benchmarks Program, Maxwell School of Citizenship and Public Affairs, Syracuse University,$c[2000], ©2000.
300 $a145 pages ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
505 00 $gPt. 1.$tChecking for Bare Essentials.$gCh. 1.$tThe Importance of Checking for Bare Essentials.$gCh. 2.$tAmbulance Services.$gCh. 3.$tBuilding Code Enforcement.$gCh. 4.$tGovernment Finance.$gCh. 5.$tHuman Resources.$gCh. 6.$tPark and Recreation Services.$gCh. 7.$tPolice Services.$gCh. 8.$tProperty Assessment.$gCh. 9.$tPublic Works Agencies.$gCh. 10.$tWeb Site Design --$gPt. 2.$tBenchmarking Made Easy.$gCh. 11.$tWhy Should Elected Officials Benchmark?$gCh. 12.$tTwo Basic Building Blocks.$gCh. 13.$tBenchmarking the Costs of Government Services.$gCh. 14.$tBenchmarking the Workload of Government Services.$gCh. 15.$tBenchmarking the Efficiency of Government Services --$gCh. 16.$tBenchmarking the Quality of Government Services.$gCh. 17.$tBenchmarking the Quality of Life in Your Community.$gCh. 18.$tGaining Support Benchmarks.$gApp. A.$tEasy Guide for Customer and General Population Surveys.
520 1 $a"Written for candidates, elected and appointed government officials as well as concerned citizens in small cities, towns, and villages, Does Your Government Measure Up? is a tool for improving local government.".
520 8 $a"This book introduces the bare essentials for good government in areas of finance, public works, parks and recreation, police, assessment, building codes, emergency medical services, personnel and even Web site development. The authors show how to use benchmarking to increase government efficiency and effectiveness.".
520 8 $a"The tools presented in the book have been developed by the Maxwell School at Syracuse University in close cooperation with more than 100 government officials in Central New York and throughout the United States."--BOOK JACKET.
650 0 $aMunicipal services$zUnited States$xEvaluation.
650 0 $aMunicipal government$zUnited States$xEvaluation.
650 0 $aBenchmarking (Management)$zUnited States.$0http://id.loc.gov/authorities/subjects/sh2009116924
710 2 $aMaxwell Graduate School of Citizenship and Public Affairs.$bCommunity Benchmarks Program.
852 00 $bleh$hHD4605$i.C67 2000g