| Record ID | marc_columbia/Columbia-extract-20221130-009.mrc:288165237:3288 |
| Source | marc_columbia |
| Download Link | /show-records/marc_columbia/Columbia-extract-20221130-009.mrc:288165237:3288?format=raw |
LEADER: 03288cam a2200517Ma 4500
001 4249993
005 20220604225406.0
006 m o d
007 cr cn|||||||||
008 001030s2000 enk ob 001 0 eng d
035 $a(OCoLC)ocm45728027
035 $a(NNC)4249993
040 $aN$T$beng$epn$cN$T$dOCL$dOCLCQ$dYDXCP$dOCLCQ$dEXW$dOCLCQ$dTUU$dOCLCQ$dTNF$dOCLCQ$dGRPVE$dOCLCO$dOCLCQ$dZCU$dOCLCF$dOCLCQ$dAZK$dOCLCQ$dMWM$dSUR$dOCLCQ$dYDX$dOCLCQ$dSAV$dQT7$dLUE$dOCLCQ$dINT$dTOF$dOCLCQ$dTKN$dM8D$dOCLCO
019 $a532673230$a961679665$a962669940
020 $a0585304017$q(electronic bk.)
020 $a9780585304014$q(electronic bk.)
035 $a(OCoLC)45728027$z(OCoLC)532673230$z(OCoLC)961679665$z(OCoLC)962669940
050 4 $aHF5415.5$b.P46 2000eb
072 7 $aBUS$x018000$2bisacsh
082 04 $a658.8/12$221
049 $aZCUA
100 1 $aPeppers, Don.
245 14 $aThe one to one manager :$breal-world lessons in customer relationship management /$cDon Peppers and Martha Rogers.
260 $aOxford :$bCapstone Pub.,$c©2000.
300 $a1 online resource (xix, 268 pages)
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
504 $aIncludes bibliographical references and index.
505 00 $tHungry Dragons --$tScouts, Pathfinders and Navigators --$tWhat Is "One-to-One Marketing"? --$tSo Old It Seems New --$tPre-Existing Circumstances --$tTrusted Agents --$tFirst USA --$tFranklin University --$tThought Generator --$tUsing Technology --$tAmerican Airlines --$tPrevinter --$tLevi Strauss --$t1-800-Flowers --$tFirst Union --$tThought Generator --$tOrganization, Culture and Change --$tUSAA --$tSouthern New England Telephone --$tThought Generator --$tCustomer Focus --$tLa Mansion del Rio Hotel --$tRoyal Bank of Canada --$tOxford Health Plans --$tFrench Rags --$tCarrollton Fire Department --$tThought Generator --$tCulture of Service --$tPitney Bowes --$tGeneral Electric --$tSAS Institute --$tBell Atlantic --$tThought Generator --$tKnowing the Customer --$tDick's Supermarkets --$tDaimlerChrysler/debis Financial Services --$tBritish Airways --$tNabisco --$tCrossWorlds Software --$tThought Generator --$tRespecting the Channel --$tXerox --$tHewlett-Packard --$tGreat Plains --$tThought Generator --$tTool Makers --$tDoubleClick --$tOracle --$tSabre Travel Information Network --$tThought Generator.
588 0 $aPrint version record.
650 0 $aCustomer relations$xManagement.
650 0 $aConsumers' preferences.
650 0 $aRelationship marketing.
650 6 $aConsommateurs$xPréférences.
650 6 $aMarketing relationnel.
650 7 $aBUSINESS & ECONOMICS$xCustomer Relations.$2bisacsh
650 7 $aConsumers' preferences.$2fast$0(OCoLC)fst00876441
650 7 $aCustomer relations$xManagement.$2fast$0(OCoLC)fst00885539
650 7 $aRelationship marketing.$2fast$0(OCoLC)fst01093590
655 0 $aElectronic books.
655 4 $aElectronic books.
700 1 $aRogers, Martha.
776 08 $iPrint version:$aPeppers, Don.$tOne to one manager.$dOxford : Capstone Pub., ©2000$z1841120936$w(OCoLC)43821444
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio4249993$zAll EBSCO eBooks
852 8 $blweb$hEBOOKS