| Record ID | marc_columbia/Columbia-extract-20221130-017.mrc:18334568:2424 |
| Source | marc_columbia |
| Download Link | /show-records/marc_columbia/Columbia-extract-20221130-017.mrc:18334568:2424?format=raw |
LEADER: 02424cam a2200349Ia 4500
001 8095496
005 20221201054158.0
008 100513s2010 flua b 001 0 eng d
020 $a0929652126
020 $a9780929652122
024 $a40018227030
035 $a(OCoLC)ocn614315083
035 $a(OCoLC)614315083
035 $a(NNC)8095496
035 $a8095496
040 $aYDXCP$cYDXCP$dFNP$dOrLoB-B
050 4 $aHD30.2$b.M376 2010
245 00 $aMastering the unpredictable :$bhow adaptive case management will revolutionize the way that knowledge workers get things done /$c[edited by] Keith D. Swenson.
260 $aTampa, Fla. :$bMeghan-Kiffer Press,$c2010.
300 $ax, 337 pages :$billustrations ;$c23 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
504 $aIncludes bibliographical references (p. 319-326) and index.
505 00 $tForeword /$rConnie Moore -- $tIntroduction /$rNathaniel Palmer -- $gChapter 1.$tThe Nature of Knowledge Work /$rKeith D. Swenson -- $gChapter 2.$tWhat to Do When Modeling Doesn't Work /$rJacob P. Ukelson -- $gChapter 3.$tMoving from Anticipation to Adaptation /$rTom Shepherd -- $gChapter 4.$tTechnology for Case Management /$rJohn T. Matthias -- $gChapter 5.$tThe Elements of Adaptive Case Management /$rMax J. Pucher -- $gChapter 6.$tData Orientation /$rDana Khoyi -- $gChapter 7.$tTemplates, Not Programs /$rKeith D. Swenson -- $gChapter 8.$tHealthcare /$rDavid Hollingsworth -- $gChapter 9.$tImproving Knowledge Work /$rFrank Michael Kraft -- $gChapter 10.$tInnovation Management /$rTheodoor van Donge -- $gChapter 11.$tAchieving Agility /$rDermot McCauley -- $gChapter 12.$tThe Next Evolution of Continuous Improvement /$rJulie Miller -- $gChapter 13.$tHistorical Perspective /$rKeith D. Swenson -- $tEpilogue /$rKeith D. Swenson.
650 0 $aManagement.$0http://id.loc.gov/authorities/subjects/sh85080336
650 0 $aTechnological innovations$xManagement.$0http://id.loc.gov/authorities/subjects/sh2008112644
650 0 $aOrganizational effectiveness.$0http://id.loc.gov/authorities/subjects/sh85095526
650 0 $aStrategic planning.$0http://id.loc.gov/authorities/subjects/sh85128511
650 0 $aKnowledge management.$0http://id.loc.gov/authorities/subjects/sh97007353
650 0 $aWorkflow.$0http://id.loc.gov/authorities/subjects/sh97009122
700 1 $aSwenson, Keith D.
852 00 $boff,bus$hHD30.2$i.M376 2010g