| Record ID | marc_columbia/Columbia-extract-20221130-026.mrc:25010154:3652 |
| Source | marc_columbia |
| Download Link | /show-records/marc_columbia/Columbia-extract-20221130-026.mrc:25010154:3652?format=raw |
LEADER: 03652cam a2200553Ia 4500
001 12572850
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006 m o d
007 cr cn|||||||||
008 110215s2005 coua o 001 0 eng d
010 $z 2005048284
035 $a(OCoLC)ocn701907516
035 $a(NNC)12572850
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020 $a9781615837755$q(electronic bk.)
020 $a1615837752$q(electronic bk.)
020 $a1613000189
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020 $z1583213619
020 $z9781583213612
020 $z9781613000182
035 $a(OCoLC)701907516$z(OCoLC)609056575$z(OCoLC)858444765$z(OCoLC)961493611$z(OCoLC)961901412$z(OCoLC)962668507$z(OCoLC)988432952$z(OCoLC)992069633$z(OCoLC)993530215$z(OCoLC)1037938099$z(OCoLC)1038693487$z(OCoLC)1055405562$z(OCoLC)1065702343$z(OCoLC)1081231216$z(OCoLC)1114428955$z(OCoLC)1153500294$z(OCoLC)1228551123
037 $bKnovel Corporation$nhttp://www.knovel.com
050 4 $aTD491$b.A49 no. M5 2005eb
082 04 $a628.1$222
049 $aZCUA
110 2 $aAmerican Water Works Association.
245 10 $aWater utility management.
250 $a2nd ed.
260 $aDenver, CO :$bAmerican Water Works Association,$c©2005.
300 $a1 online resource (xii, 134 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
340 $gpolychrome.$2rdacc$0http://rdaregistry.info/termList/RDAColourContent/1003
347 $atext file$2rdaft$0http://rdaregistry.info/termList/fileType/1002
490 1 $aAWWA manual ;$vM5
588 0 $aPrint version record.
520 8 $aAnnotation$bWater utility managers are in a challenging profession, and managerial leadership is key to successful utility operations. AWWA Manual M5, Water Utility Management, was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. This practical manual covers management issues such as internal organizational structure of typical water utilities, government relations, safety programs, engineering, public relations, and more. Book jacket.
505 0 $aContents -- Figures -- Tables -- Acknowledgments -- 1 Introduction -- 2 Managing the Utility -- 3 Effective Public Communications -- 4 Utility Financial Management -- 5 Customer Service -- 6 Operations and Maintenance -- 7 Environmental Health and Safety -- 8 Security -- 9 Crisis Communications -- 10 Human Resource Management -- 11 Information Systems and Services -- 12 Legal Issues -- 13 Support Services -- 14 Gaining a Competitive Edge -- Index
650 0 $aWaterworks$xManagement.
650 6 $aServices d'eau$xGestion.
650 7 $aWaterworks$xManagement.$2fast$0(OCoLC)fst01172830
655 4 $aElectronic books.
776 08 $iPrint version:$aAmerican Water Works Association.$tWater utility management.$b2nd ed.$dDenver, CO : American Water Works Association, ©2005$z1583213619$w(DLC) 2005048284$w(OCoLC)61027722
830 0 $aAWWA manual ;$vM5.
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio12572850$zACADEMIC - Sustainable Energy & Development
852 8 $blweb$hEBOOKS