| Record ID | marc_columbia/Columbia-extract-20221130-029.mrc:9504538:1654 |
| Source | marc_columbia |
| Download Link | /show-records/marc_columbia/Columbia-extract-20221130-029.mrc:9504538:1654?format=raw |
LEADER: 01654cam a2200433 i 4500
001 14212675
005 20190711082739.0
008 190123s2019 nyu b 001 0 eng
010 $a 2018061290
035 $a(OCoLC)on1055463113
040 $aDLC$beng$erda$cDLC$dOCLCO$dOCLCF$dTOH$dNNC
020 $a9780231191685$q(cloth : alk. paper)
020 $a0231191685
035 $a(OCoLC)1055463113
042 $apcc
050 00 $aHF5415.5$b.R675 2019
082 00 $a658.5/038$223
049 $aZCUA
100 1 $aRossman, J. Robert$q(James Robert),$d1946-$eauthor.
245 10 $aDesigning experiences /$cJ. Robert Rossman, Mathew D. Duerden.
263 $a1912
264 1 $aNew York :$bColumbia University Press,$c[2019]
300 $axvi, 205 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
650 0 $aCustomer relations.
650 0 $aCustomer services.
650 0 $aExperience.
650 0 $aTarget marketing.
650 7 $aBUSINESS & ECONOMICS / Customer Service.$2bisacsh
650 7 $aCustomer relations.$2fast$0(OCoLC)fst00885533
650 7 $aCustomer services.$2fast$0(OCoLC)fst00885545
650 7 $aExperience.$2fast$0(OCoLC)fst00918379
650 7 $aTarget marketing.$2fast$0(OCoLC)fst01143138
700 1 $aDuerden, Mathew D.,$eauthor.
776 08 $iOnline version:$aRossman, J. Robert (James Robert), 1946- author.$tDesigning experiences$dNew York : Columbia University Press, [2019]$z9780231549516$w(DLC) 2019004424
852 00 $boff,bus$hHF5415.5$i.R675 2019