MARC Record from marc_columbia

LEADER: 06971cam a2200817 i 4500
001 14751793
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006 m o d
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008 190304t20202020nyua ob 001 0 eng
010 $a 2019010405
035 $a(OCoLC)on1089277212
035 $a(NNC)14751793
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020 $a9780429266485$q(electronic book)
020 $a0429266480$q(electronic book)
020 $a9781000001037$q(electronic book)
020 $a1000001032$q(electronic book)
020 $z9780367210809$q(hardcover)
020 $a9781000007879
020 $a1000007871
020 $z9780367210793$q(pbk.)
035 $a(OCoLC)1089277212
042 $apcc
050 4 $aJF1501$b.C44 2020
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072 7 $aPOL$x028000$2bisacsh
072 7 $aJP$2bicssc
082 04 $a302.3/5$223
049 $aZCUA
100 1 $aCarnevale, David G.,$d1945-$eauthor.
245 10 $aKnowledge and power in public bureaucracies :$bfrom pyramid to circle /$cDavid G. Carnevale and Camilla Stivers.
264 1 $aNew York ;$aLondon :$bRoutledge,$c2020.
264 4 $c©2020
300 $a1 online resource (viii, 222 pages)
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
504 $aIncludes bibliographical references and index.
520 $aEver since Max Weber and Frederick Taylor, public organizations have been told that effective practice lies in maximizing rationality through science. Yet science-based management reforms have had only marginal impact on performance. People in entry-level positions possess knowledge from direct experience of the work, management knowledge is often science-based and distanced from the work, and appointed top executives struggle to join bureaucratic rationality with political exigencies. Knowledge and Power in Public Bureaucracies: From Pyramid to Circle offers fresh thinking about public organizations, arguing that conflicting forms of knowledge may be found within the bureaucratic pyramid. Answering the question of why management reforms over the past century have failed on their own terms, this book examines the existence of conflicting forms of knowledge within public bureaucracies, how these contradictory perspectives interact (or fail to interact), and the ways in which these systems preserve managerial efforts to control workers. Authors Carnevale and Stivers argue that bureaucratic rationality is not the one best way, as Taylor promised, and indeed, there is no one best way or model that can be deployed in all situations. The bureaucratic pyramid can, however, be made more effective by paying attention to circular processes that are widespread within the hierarchy, the authors argue, describing such circular processes as facework. This book will serve as an ideal supplement to introductory public administration and organizational theory courses, as well as courses for mid-career professionals, helping to frame their work experiences.
545 0 $aDavid G. Carnevale is a professor emeritus from the University of Oklahoma. He is former international union director for AFSCME-AFL-CIO, operations administrator of the California State Employees Association, and executive director of the Maine State Employees Association. He is author of Trustworthy Government: Leadership and Management Strategies for Building Trust and High Performance, and Organization Development in the Public Sector. Dr Carnevale is a practiced mediator and a Vietnam veteran. Camilla Stivers spent two decades as a staff member in community-based publicly funded organizations. She taught public and nonprofit administration at The Evergreen State College, Olympia, Washington, and the Levin College of Urban Affairs at Cleveland State University, where she held the Albert A. Levin chair in public service and urban studies. She is the author or co-author of six additional books. She is a fellow of the National Academy of Public Administration and a former associate editor of Public Administration Review.
505 0 $aCover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; List of illustrations; Acknowledgments; Introduction; PART I: The Pyramid; 1. The Failure of Management Reforms: A History; 2. Knowing in the Public Organization: The Pyramid of Knowledges; 3. What Workers Know: Felt Sense at the Front Line; 4. What Managers Know: The Power of the Concept; 5. What Executives Know: Expertise as "Being Governmental"; PART II: The Pyramid in Action; 6. The VA Case: Knowledge and Power in a Service Bureaucracy; Sequel: Bottom up at the VA-The Engagement Board
505 8 $aAttachment: VA Summit Planning FormEpilogue: The Knowledge Approach to Research; PART III: The Circle; 7. Introduction: From Pyramid to Circle: The Power of Process; 8. The Logic of Reasonableness: Experience, Judgment and Dialogue in Administrative Practice; 9. The Dialogic Circle in the Bureaucratic Pyramid: Conflict Resolution and Collective Bargaining; 10. Circles of Trust in Public Organizations: The Power of Facework; 11. Authentic Ethics in the Bureaucracy; 12. Competing Knowledges and Public Service Education; Index
588 0 $aOnline resource; title from digital title page (viewed on August 23, 2019).
588 0 $aPrint version record.
650 0 $aBureaucracy.
650 0 $aOrganizational behavior.
650 0 $aAdministrative agencies$xManagement.
650 0 $aExecutive departments$xManagement.
650 0 $aCommunication in organizations.
650 0 $aKnowledge, Theory of.
650 6 $aBureaucratie.
650 6 $aComportement organisationnel.
650 6 $aAdministration publique$xGestion.
650 6 $aMinistères$xGestion.
650 6 $aCommunication dans les organisations.
650 6 $aThéorie de la connaissance.
650 7 $aepistemology.$2aat
650 7 $aPOLITICAL SCIENCE$xPublic Affairs & Administration.$2bisacsh
650 7 $aPOLITICAL SCIENCE$xPublic Policy$xGeneral.$2bisacsh
650 7 $aAdministrative agencies$xManagement.$2fast$0(OCoLC)fst00796777
650 7 $aBureaucracy.$2fast$0(OCoLC)fst00841702
650 7 $aCommunication in organizations.$2fast$0(OCoLC)fst00870217
650 7 $aExecutive departments$xManagement.$2fast$0(OCoLC)fst00917828
650 7 $aKnowledge, Theory of.$2fast$0(OCoLC)fst00988194
650 7 $aOrganizational behavior.$2fast$0(OCoLC)fst01047801
655 4 $aElectronic books.
700 1 $aStivers, Camilla,$eauthor.
776 08 $iPrint version:$aCarnevale, David G., 1945-$tKnowledge and power in public bureaucracies.$dAbingdon, Oxon ; New York, NY : Routledge, 2019$z9780429266485$w(DLC) 2019000114
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio14751793$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS