MARC Record from marc_columbia

LEADER: 06130cam a2200853 i 4500
001 15094434
005 20211106231917.0
006 m o d
007 cr cnu---unuuu
008 131111s2003 nyua ob 001 0 eng d
035 $a(OCoLC)ocn862746517
035 $a(NNC)15094434
040 $aN$T$beng$erda$epn$cN$T$dOCLCF$dYDXCP$dOCLCQ$dOCLCE$dUKAHL$dK6U$dOCLCO$dOCLCQ
019 $a1086376908$a1100662029$a1124392703$a1178952654
020 $a9781317951650$q(electronic bk.)
020 $a1317951654$q(electronic bk.)
020 $a9781317951667$q(e-book)
020 $a1317951662
020 $a9781315863429$q(e-book)
020 $a1315863421
020 $z0789023199
020 $z9780789023193
020 $z0789023202
020 $z9780789023209
035 $a(OCoLC)862746517$z(OCoLC)1086376908$z(OCoLC)1100662029$z(OCoLC)1124392703$z(OCoLC)1178952654
042 $adlr
043 $an-us---
050 4 $aZ711.45$b.D546 2003eb
070 $aZ711.45$b.D546 2003
072 7 $aLAN$x025000$2bisacsh
082 04 $a025.5/2$222
084 $a06.60$2bcl
049 $aZCUA
245 00 $aDigital reference services /$cBill Katz, editor.
264 1 $aBinghamton, NY :$bHaworth Information Press,$c2003.
300 $a1 online resource (331 xvii, pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
500 $a"Co-published simultaneously as The reference librarian, numbers 79/80, 2002/2003."
504 $aIncludes bibliographical references and index.
505 0 $aDigital reference : an overview / Bill Katz -- Virtually yours : thoughts on where we have been and where we are going with virtual reference services in libraries / Diane Kresh -- The digital reference fallacy / R. David Lankes -- Bad moon rising : a candid examination of digital reference and what it means to the profession / Jonathan D. Lauer, Steve McKinzie -- Mediated online searching and digital reference / Amanda Spink -- Stocking the virtual ready reference collection / Danianne Mizzy, Elizabeth Tillapaugh Mahoney -- A checklist for starting and operating a digital reference desk / Ann Marie Breznay, Leslie M. Haas -- Hurry up and wait : observations and tips about the practice of chat reference / David S. Carter -- Communication strategies for instant messaging and chat reference services / Jody Condit Fagan, Christina M. Desai -- Real-time chat reference and the importance of text-chat / Steven Ovadia -- Opportunities for real-time digital reference service / Matthew R. Marsteller, Jackie Schmitt-Marsteller -- Usage and user analysis of a real-time digital reference service / Kelly M. Broughton -- Going where the students are : live/Web reference at Cal Poly Pomona / Kathleen Dunn, Ann Morgan -- Virtual reference at Duke : an informal history / Phil Blank -- Evaluating online real-time reference in an academic library : obstacles and recommendations / Jana Ronan, Patrick Reakes, Gary Cornwell -- Our experience with two virtual reference services at IUPUI University Library / Polly D. Boruff-Jones -- KANanswer : a collaborative statewide virtual reference pilot project / Marcia Stockham, Elizabeth Turtle, Eric Hansen -- Virtual reference services : the LSU Libraries experience / Melanie E. Sims -- Ask a Penn State librarian, live : virtual reference service at Penn State / Susan A. Ware [and others] -- Chat reference : one university's experience / Kathy A. Campbell, Marie F. Jones, Jerry Shuttle -- Going it alone : can a small/medium-sized library manage live online reference? / Joyce Ward [and others].
588 0 $aPrint version record.
506 $3Use copy$fRestrictions unspecified$2star$5MiAaHDL
533 $aElectronic reproduction.$b[Place of publication not identified] :$cHathiTrust Digital Library,$d2011.$5MiAaHDL
538 $aMaster and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.$uhttp://purl.oclc.org/DLF/benchrepro0212$5MiAaHDL
583 1 $adigitized$c2011$hHathiTrust Digital Library$lcommitted to preserve$2pda$5MiAaHDL
650 0 $aElectronic reference services (Libraries)
650 0 $aReference services (Libraries)$xInformation technology.
650 0 $aInternet in library reference services.
650 0 $aAcademic libraries$xReference services$zUnited States$vCase studies.
650 0 $aElectronic reference services (Libraries)$zUnited States$vCase studies.
650 6 $aBibliothèques$xServices de référence électroniques.
650 6 $aBibliothèques$xServices de référence$xTechnologie de l'information.
650 6 $aInternet dans les services de référence (Bibliothèques)
650 6 $aBibliothèques universitaires$xServices de référence$zÉtats-Unis$vÉtudes de cas.
650 6 $aBibliothèques$xServices de référence électroniques$zÉtats-Unis$vÉtudes de cas.
650 7 $aLANGUAGE ARTS & DISCIPLINES$xLibrary & Information Science$xGeneral.$2bisacsh
650 7 $aAcademic libraries$xReference services.$2fast$0(OCoLC)fst00795059
650 7 $aElectronic reference services (Libraries)$2fast$0(OCoLC)fst00907454
650 7 $aInternet in library reference services.$2fast$0(OCoLC)fst00977255
650 7 $aReference services (Libraries)$xInformation technology.$2fast$0(OCoLC)fst01092450
651 7 $aUnited States.$2fast$0(OCoLC)fst01204155
650 17 $aInlichtingenwerk (dienstverlening)$2gtt
650 17 $aElektronische informatie.$2gtt
650 17 $aDigitale technieken.$2gtt
650 17 $aDigitale bibliotheken.$2gtt
655 4 $aElectronic books.
655 7 $aCase studies.$2fast$0(OCoLC)fst01423765
700 1 $aKatz, William A.,$d1924-2004.
730 0 $aReference librarian.
776 08 $iPrint version:$tDigital reference services$z0789023199$w(DLC) 2003017538$w(OCoLC)52814314
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio15094434$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS