MARC Record from marc_columbia

LEADER: 03817cam a2200541 i 4500
001 15097770
005 20221119231743.0
006 m o d
007 cr cn|||||||||
008 130425s2014 enkad ob 001 0 eng d
035 $a(OCoLC)ocn872666264
035 $a(NNC)15097770
040 $aE7B$beng$erda$epn$cE7B$dOCLCQ$dOCLCO$dOCLCF$dYDXCP$dTYFRS$dOCLCO$dOCLCQ$dOCLCO$dLEAUB$dUKAHL$dOCLCQ$dK6U$dOCLCO$dYWS$dOCLCQ
019 $a897479195$a1086419833$a1100459304
020 $a9781315887432$q(e-book)
020 $a1315887436$q(e-book)
020 $a9781134578153$q(e-book)
020 $a1134578156
020 $z9780415414500$q(hardback)
020 $z9780415414517$q(pbk.)
035 $a(OCoLC)872666264$z(OCoLC)897479195$z(OCoLC)1086419833$z(OCoLC)1100459304
050 4 $aJF1351$b.D59 2014eb
082 04 $a351$223
049 $aZCUA
100 1 $aDoherty, Tony L.,$d1957-
245 10 $aManaging public services - implementing changes :$ba thoughtful approach to the practice of management /$cTony L. Doherty, Terry Horne and Simon Wootton.
250 $aSecond edition.
264 1 $aAbingdon, Oxon :$bRoutledge,$c2014.
300 $a1 online resource (785 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
500 $aOriginally published 2002 by Routledge.
504 $aIncludes bibliographical references and index.
588 0 $aPrint version record.
505 0 $aFirst thoughts -- Role one : managing change -- Role two : managing operations and activities -- Role three : managing people -- Role four : managing finance and resources -- Role five : managing information -- Role six : managing learning and personal development -- Final thoughts.
520 $aThe work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes - A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as well as 'how'. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change.
650 0 $aPublic administration.
650 0 $aGovernment business enterprises$xManagement.
650 6 $aAdministration publique (Science)
650 6 $aEntreprises publiques$xGestion.
650 7 $aGovernment business enterprises$xManagement.$2fast$0(OCoLC)fst00945237
650 7 $aPublic administration.$2fast$0(OCoLC)fst01081976
700 1 $aHorne, Terry.
700 1 $aWootton, Simon.
776 08 $iPrint version:$aDoherty, Tony L.$tManaging public services - implementing changes : a thoughtful approach to the practice of management.$dAbingdon, Oxon : Routledge, 2014$hxxii, 760 pages$z9780415414500$w(DLC) 2013015732
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio15097770$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS