MARC Record from marc_columbia

LEADER: 05237cam a2200685 i 4500
001 15140765
005 20220709231502.0
006 m o d
007 cr |||||||||||
008 200203t20202020enka ob 001 0 eng
010 $a 2020005140
035 $a(OCoLC)on1140376811
035 $a(NNC)15140765
040 $aDLC$beng$erda$cDLC$dOCLCO$dOCLCF$dOCLCQ$dTYFRS$dYDX$dUKAHL$dN$T$dOCLCO
020 $a9781351233316$qelectronic book
020 $a1351233319$qelectronic book
020 $a1351233297$qelectronic book
020 $a9781351233309$qelectronic book
020 $a1351233300$qelectronic book
020 $a9781351233286$qelectronic book
020 $a1351233289$qelectronic book
020 $a9781351233293$q(electronic bk.)
020 $z9780815378013$qhardcover
020 $z9780815378020$qpaperback
035 $a(OCoLC)1140376811
037 $a9781351233316$bTaylor & Francis
042 $apcc
050 04 $aTX911.3.M27$bS954 2020
072 7 $aBUS$x081000$2bisacsh
072 7 $aKNSH$2bicssc
082 00 $a338.4/791068$223
049 $aZCUA
100 1 $aSzende, Peter,$eauthor.
245 10 $aHuman resource management in hospitality cases /$cPeter Szende, Suzanne Markham Bagnera, Danielle Clark Cole.
264 1 $aAbingdon, Oxon ;$aNew York, NY :$bRoutledge,$c2020.
264 4 $c©2020
300 $a1 online resource (xxviii, 279 pages) :$billustrations
336 $atext$btxt$2rdacontent
337 $acomputer$bc$2rdamedia
338 $aonline resource$bcr$2rdacarrier
504 $aIncludes bibliographical references and index.
520 $a"Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field. Chapters are comprised of 75 short vignettes, split into 9 sections that reflect and cover the primary challenges facing hospitality managers on a daily basis including; leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviours and many others, all contextualised within the hospitality industry. With a main 'think point' and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualised and theorised with an additional reading section, organised by key concept. This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well"--$cProvided by publisher.
545 0 $aPeter Szende has over 25 years of management experience in the hospitality industry in both Europe and North America. He joined Boston University's School of Hospitality Administration as a faculty member in 2003. Between 2016-2019, he served as the associate dean of academic affairs at Boston University. Currently, Peter is programme lead in hospitality management at Oxford Brookes Business School in the UK. Dr. Szende received a Fulbright U.S. Scholar Grant in 2014. Suzanne Markham Bagnera has over 20 years of hospitality management experience followed by over 15 years of higher education experience. She joined the faculty at Boston University, School of Hospitality Administration in 2015. In 2019, she was promoted to chair of undergraduate programs and is presently ranked as a clinical assistant professor. Dr. Bagnera received the Lamp of Knowledge Award for being an Outstanding US Educator in 2016 from the American Hotel Lodging Educational Institute. Danielle Clark Cole is the director of human resources at Trillium Brewing Company in Boston. She is a graduate of the Boston University School of Hospitality Administration and has human resources leadership experience in both Massachusetts and Hawaii at both union and non-union properties.
588 $aDescription based on online resource; title from digital title page (viewed on June 04, 2020).
650 0 $aHospitality industry$xManagement$vCase studies.
650 0 $aCritical thinking$vCase studies.
650 0 $aPersonnel management$xCase studies.
650 6 $aAccueil (Tourisme)$xGestion$vÉtudes de cas.
650 6 $aPensée critique$vÉtudes de cas.
650 7 $aBUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism$2bisacsh
650 7 $aCritical thinking.$2fast$0(OCoLC)fst00883692
650 7 $aHospitality industry$xManagement.$2fast$0(OCoLC)fst00961147
650 7 $aPersonnel management$xCase studies.$2fast$0(OCoLC)fst01058802
655 4 $aElectronic books.
655 7 $aCase studies.$2fast$0(OCoLC)fst01423765
700 1 $aBagnera, Suzanne Markham,$eauthor.
700 1 $aCole, Danielle Clark,$eauthor.
776 08 $iPrint version:$aSzende, Peter.$tHuman resource management in hospitality cases$dNew York : Routledge, 2020.$z9780815378013$w(DLC) 2020005139
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio15140765$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS