MARC Record from marc_columbia

LEADER: 03416cam a2200661 i 4500
001 15434271
005 20210607150947.0
006 m d | |
007 cr |||||||||||
008 200406s2020 flu ob 001 0 eng
010 $a 2020002594
035 $a(OCoLC)on1150816390
035 $a(NNC)15434271
040 $aDLC$beng$erda$cDLC$dOCLCF$dTYFRS$dYDX$dDLC
019 $a1154507264
020 $a9781351646628$q(epub)
020 $a1351646621
020 $a9781315120317$q(ebook)
020 $a1315120313
020 $z9781498726962$q(hardback)
020 $a1498726976$q(electronic bk.)
020 $a9781498726979$q(electronic bk.)
020 $a9781351637114$q(electronic bk. : Mobipocket)
020 $a1351637118$q(electronic bk. : Mobipocket)
035 $a(OCoLC)1150816390$z(OCoLC)1154507264
037 $a9781315120317$bTaylor & Francis
050 00 $aRA399.A1
060 4 $aW 84.1
072 7 $aBUS$x053000$2bisacsh
072 7 $aBUS$x070080$2bisacsh
072 7 $aMED$x002000$2bisacsh
072 7 $aMBP$2bicssc
082 00 $a610.69/6$223
049 $aZCUA
100 1 $aGoodwin, Scott,$eauthor.
245 10 $aMeaningful healthcare experience design :$bimproving care for all generations /$cScott Goodwin.
264 1 $aBoca Raton :$bRoutledge,$c2020.
300 $a1 online resource
336 $atext$btxt$2rdacontent
337 $acomputer$bn$2rdamedia
338 $aonline resource$bnc$2rdacarrier
504 $aIncludes bibliographical references and index.
520 $a"This book offers a new perspective on improving healthcare that draws inspiration from sources as diverse as American healthcare history, Lean Six Sigma, patient experience, employee engagement, clinical microsystems, physician burnout and industrial design thinking. This work focuses on the three values streams that form the foundation of all healthcare service processes: healthcare-worker value stream, patient value stream and organizational process. The interaction of patients and healthcare workers in the context of these three value streams creates the meaningful experience that is essential to healing and to the success of healthcare organizations. Meaningful Experience Design (MXD) guides the work of designing these value streams and improving them to promote daily experiences that are meaningful and healing for both patients and healthcare workers"--$cProvided by publisher.
588 $aDescription based on print version record and CIP data provided by publisher.
650 0 $aMedical care$xQuality control.
650 0 $aMeaning (Psychology)
650 0 $aMedical personnel and patient.
650 2 $aQuality Assurance, Health Care.
650 7 $aBUSINESS & ECONOMICS / Quality Control$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Industries / Service Industries$2bisacsh
650 7 $aMEDICAL / Administration$2bisacsh
650 7 $aMeaning (Psychology)$2fast$0(OCoLC)fst01013157
650 7 $aMedical care$xQuality control.$2fast$0(OCoLC)fst01013833
650 7 $aMedical personnel and patient.$2fast$0(OCoLC)fst01014481
655 4 $aElectronic books.
776 08 $iPrint version:$aGoodwin, Scott.$tMeaningful healthcare experience design$dBoca Raton : Routledge, 2020.$z9781498726962$w(DLC) 2020002593
856 40 $uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio15434271$zTaylor & Francis eBooks
852 8 $blweb$hEBOOKS