| Record ID | marc_ithaca_college/ic_marc.mrc:70074765:880 |
| Source | Ithaca College Library |
| Download Link | /show-records/marc_ithaca_college/ic_marc.mrc:70074765:880?format=raw |
LEADER: 00880cam a2200253 a 4500
001 114545
005 19930428171025.0
008 911205s1992 ilu 001 0 eng
010 $a 91044281 $o25051244
035 $9AAN-2527
040 $aDLC$cDLC$dXIM
020 $a1556237049
050 00 $aHD62.15$b.C54 1992
082 00 $a658$220
049 $aXIMM
100 1 $aClemmer, Jim,$d1956-
245 10 $aFiring on all cylinders :$bthe service/quality system for high-powered corporate performance /$cJim Clemmer with Barry Sheehy and Achieve International/Zengler Miller Associates.
260 $aHomewood, Ill. :$bBusiness One Irwin,$cc1992.
300 $axvii, 392 p. ;$c24 cm.
504 $aIncludes bibliographical references (p. 347-377) and index.
650 0 $aTotal quality management.
650 0 $aCustomer services.
650 0 $aExecutive ability.
700 10 $aSheehy, Barry.