| Record ID | marc_laurentian/openlibrary.mrc:136684086:1249 |
| Source | The Laurentian Library |
| Download Link | /show-records/marc_laurentian/openlibrary.mrc:136684086:1249?format=raw |
LEADER: 01249nam 2200325 a 4500
001 01-0165599
005 20020219112736.0
008 970701s1992 onc u000 0 eng u
020 $a0771591667
035 $a(Sirsi) a141779
035 $a(Sirsi) i0771591667
040 $dUtOrBLW
050 00 $aHF'5386'C54'1992
100 1 $aClemmer, Jim,$d1956-
245 10 $aFiring on all cylinders :$bthe service/quality system for high-powered corporate performance /$cJim Clemmer, with Barry Sheehy and Achieve International/Zenger-Miller Associates.
250 $a2d ed.
260 $aToronto, Ont. :$bMacmillan,$c1992.
300 $axix, 392 p.
504 $aBibliogr.
596 $a1
650 0 $aCustomer services$xManagement.
650 0 $aQuality of products$xManagement.
650 0 $aSuccess in business.
700 1 $aSheehy, Barry.
710 2 $aAchieve Group Inc.
949 $aHF 5386 C54 1992$wLC$i30007001778017$p21.26$rY$tBOOKS$lDESM-CIR$mDESMARAIS$xCOMMERCE
349 $aCommerce and Administration (Professional Schools)/Commerce et administration (Écoles professionnelles) 4-41
659 $a9394
659 $ae9305
999 $aHF 5386 C54 1992$wLC$c1$i30007001778017$lDESM-CIR$mDESMARAIS$p$21.26$rY$sY$tBOOKS$u12/6/2003$xCOMMERCE