| Record ID | marc_loc_2016/BooksAll.2016.part01.utf8:47071752:1412 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part01.utf8:47071752:1412?format=raw |
LEADER: 01412cam a22003614a 4500
001 00065929
003 DLC
005 20041229193120.0
008 001207s2001 nyua 001 0 eng
010 $a 00065929
020 $a0609607723
040 $aDLC$cDLC$dDLC
042 $apcc
043 $an-us---
050 00 $aHD70.U5$bS436 2001
082 00 $a658.8/12$221
100 1 $aSeybold, Patricia B.
245 14 $aThe customer revolution :$bhow to thrive when customers are in control /$cPatricia B. Seybold with Ronni T. Marshak and Jeffrey M. Lewis.
250 $a1st ed.
260 $aNew York :$bCrown Business,$cc2001.
300 $axvii, 395 p. :$bill. ;$c25 cm.
500 $aIncludes index.
650 0 $aIndustrial management$zUnited States.
650 0 $aProduct management$zUnited States.
650 0 $aBrand name products$zUnited States.
650 0 $aTechnological innovations$zUnited States$xManagement.
650 0 $aConsumers$zUnited States.
700 1 $aLewis, Jeffrey M.
700 1 $aMarshak, Ronni T.
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/bios/random052/00065929.html
856 41 $3Sample text$uhttp://www.loc.gov/catdir/samples/random043/00065929.html
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/random041/00065929.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/description/random047/00065929.html