| Record ID | marc_loc_2016/BooksAll.2016.part13.utf8:100384184:709 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part13.utf8:100384184:709?format=raw |
LEADER: 00709cam a2200229 a 4500
001 81023556
003 DLC
005 19851104000000.0
008 820115s1982 nju 00110 eng
010 $a 81023556 //r85
020 $a0139609717
020 $a0139609636 (pbk.)
050 0 $aHE8735$b.G66 1982
082 0 $a658.4/52$219
100 10 $aGoodman, Gary S.
245 10 $aWinning by telephone :$btelephone effectiveness for business professionals and consumers /$cGary S. Goodman.
260 0 $aEnglewood Cliffs, N.J. :$bPrentice-Hall,$cc1982.
300 $ax, 144 p. ;$c21 cm.
500 $aIncludes index.
650 0 $aTelephone in business.
650 0 $aTelephone etiquette.
650 0 $aTelephone selling.