| Record ID | marc_loc_2016/BooksAll.2016.part18.utf8:29580789:652 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part18.utf8:29580789:652?format=raw |
LEADER: 00652cam a2200217 a 4500
001 87083051
003 DLC
005 19891219071023.0
008 871016s1988 ilua b 00110 eng
010 $a 87083051
020 $a0933931085
040 $aDLC$cDLC$dDLC
050 00 $aTS156.6$b.G74 1988
082 00 $a658.5/62$220
100 10 $aGrenier, Robert W.
245 10 $aCustomer satisfaction through total quality assurance /$cRobert W. Grenier.
250 $a1st ed.
260 0 $aWheaton, Ill. :$bHitchcock Pub. Co.,$cc1988.
300 $a199 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references.
650 0 $aQuality assurance$xManagement.