| Record ID | marc_loc_2016/BooksAll.2016.part23.utf8:134475763:699 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part23.utf8:134475763:699?format=raw |
LEADER: 00699pam a2200217 a 4500
001 94024361
003 DLC
005 19950321090432.5
008 940916s1995 ne a b 001 0 eng
010 $a 94024361
020 $a0893842702 :$c$19.95
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.S26 1995
082 00 $a658.8/12$220
100 1 $aSanders, Betsy.
245 00 $aFabled service :$bordinary acts, extraordinary outcomes /$cBetsy Sanders.
260 $aAmsterdam ;$aSan Diego :$bPfeiffer & Co.,$cc1995.
300 $axv, 128 p. :$bill. ;$c27 cm.
504 $aIncludes bibliographical references (p. 125) and index.
650 0 $aCustomer services$xManagement.
650 0 $aEmployee motivation.