| Record ID | marc_loc_2016/BooksAll.2016.part24.utf8:113304158:792 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part24.utf8:113304158:792?format=raw |
LEADER: 00792cam a2200241 a 4500
001 95032139
003 DLC
005 19960905073228.3
008 950616s1996 ilu b 001 0 eng
010 $a 95032139
020 $a0936894954 (pbk.)
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.122$b.C33 1996
082 00 $a658.8$220
100 1 $aCafferky, Michael E.
245 10 $aLet your customers do the talking :$b301+ word-of-mouth marketing tactics guaranteed to boost profits /$cMichael E. Cafferky.
260 $aChicago :$bUpstart Pub.,$cc1996.
300 $axii, 228 p. ;$c23 cm.
504 $aIncludes bibliographical references (p. 217-220) and index.
650 0 $aMarketing.
650 0 $aWord-of-mouth advertising.
650 0 $aConsumer satisfaction.
650 0 $aCustomer services.