| Record ID | marc_loc_2016/BooksAll.2016.part27.utf8:234953979:1127 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part27.utf8:234953979:1127?format=raw |
LEADER: 01127cam a22003014a 4500
001 99026835
003 DLC
005 20101005081645.0
008 990326s1999 nyu b 001 0 eng
010 $a 99026835
020 $a0385494084
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5415.5$b.P46 1999
082 00 $a658.8/12$221
100 1 $aPeppers, Don.
245 14 $aThe one to one manager :$breal-world lessons in customer relationship management /$cDon Peppers and Martha Rogers.
250 $a1st ed.
260 $aNew York :$bCurrency/Doubleday,$cc1999.
300 $axix, 268 p. ;$c20 cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer relations$xManagement.
650 0 $aConsumers' preferences.
650 0 $aRelationship marketing.
700 1 $aRogers, Martha,$d1952-
856 42 $3Contributor biographical information$uhttp://www.loc.gov/catdir/bios/random059/99026835.html
856 41 $3Sample text$uhttp://www.loc.gov/catdir/samples/random044/99026835.html
856 42 $3Publisher description$uhttp://www.loc.gov/catdir/description/random0411/99026835.html