| Record ID | marc_loc_2016/BooksAll.2016.part28.utf8:197401639:687 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part28.utf8:197401639:687?format=raw |
LEADER: 00687cam a22002414a 4500
001 2001018899
003 DLC
005 20010611121102.0
008 010125s2001 nyu b 001 0 eng
010 $a 2001018899
020 $a081440569X
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5415.5$b.T515 2001
082 00 $a658.8/12$221
100 1 $aTimm, Paul R.
245 10 $aSeven power strategies for building customer loyalty /$cPaul R. Timm.
260 $aNew York :$bAMACOM,$c2001.
300 $axiii, 224 p. ;$c24 cm.
504 $aIncludes bibliographical references and index.
650 0 $aCustomer loyalty.
650 0 $aCustomer services.
650 0 $aCustomer relations.