MARC Record from Library of Congress

LEADER: 02096cam a2200277 a 4500
001 2001093516
003 DLC
005 20060314153608.0
008 010710s2002 caua b 000 0 eng
010 $a 2001093516
020 $a1560526556 (pbk.)
040 $aDLC$cDLC$dDLC
050 00 $aHF5549.5.T7$bM56 2002
082 00 $a658.3/124$221
100 1 $aMinor, Marianne.
245 10 $aCoaching and counseling :$ba practical guide for managers and team leaders /$cMarianne Minor.
250 $a3rd ed.
260 $aMenlo Park, Calif. :$bCrisp Learning,$cc2002.
300 $aviii, 88 p. :$bill. ;$c26 cm.
490 1 $aA fifty-minute series book
504 $aIncludes bibliographical references (p. 83).
505 8 $aMachine generated contents note: Part 1: Coaching and Counseling -- Definitions of Coaching and Counseling3 -- The Benefits of Coaching4 -- The Benefits of Counseling6 -- Part 2: When to Coach or Counsel -- Developing Your Awareness18 -- Symptoms of Performance Problems21 -- Root Causes of Performance Problems22 -- Personal Problems that May AffectJob Performance25 -- D epression26 -- G rief R eactions28 -- Hostility (that Could Lead to Violence)30 -- Chemical Dependency32 -- Case Studies: Evaluating Your Skills34 -- Part 3: Giving and Receiving Feedback -- Making Feedback Effective39 -- Four Types of Feedback40 -- Case Studies: Giving Feedback51 -- Be a Positive Role Model54 -- Part 4: Plan and Conduct Coaching and Counseling Sessions -- Preparing for a Coaching or Counseling Session57 -- Ten Guidelines for Conducting a Successful Coaching Session59 -- Ten Guidelines for Conducting a Successful Counseling Session61 -- Case Studies: Making a Plan63 -- Performance Appraisal Guidelines69 -- What to Do When All Else Fails70 -- Disciplinary Action-The Last Alternative71 -- Part 5: Appendix -- Personal Action Plan77 -- Author's Suggested Responses78 -- Additional Reading83.
650 0 $aEmployees$xTraining of.
650 0 $aEmployees$xCoaching of.
830 0 $aFifty-Minute series
856 41 $3Table of contents$uhttp://www.loc.gov/catdir/toc/fy022/2001093516.html