| Record ID | marc_loc_2016/BooksAll.2016.part29.utf8:218086975:780 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part29.utf8:218086975:780?format=raw |
LEADER: 00780cam a22002534a 4500
001 2002109348
003 DLC
005 20030930155210.0
008 020702s2004 maua b 001 0 eng
010 $a 2002109348
020 $a0618260455
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHF5438.25$b.A524 2004
082 00 $a658.85$222
100 1 $aAnderson, Rolph E.
245 10 $aPersonal selling :$bachieving customer satisfaction and loyalty /$cRolph E. Anderson, Alan J. Dubinsky.
260 $aBoston :$bHoughton Mifflin,$cc2004.
300 $axxii, 504 p. :$bill. ;$c27 cm.
504 $aIncludes bibliographical references (p. 469-477) and indexes.
650 0 $aSelling.
650 0 $aSales personnel.
650 0 $aCustomer relations.
700 1 $aDubinsky, Alan J.