| Record ID | marc_loc_2016/BooksAll.2016.part29.utf8:241356905:1029 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_2016/BooksAll.2016.part29.utf8:241356905:1029?format=raw |
LEADER: 01029cam a2200289 a 4500
001 2002287443
003 DLC
005 20020904070638.0
008 020201s2001 ii a b 100 0 eng
010 $a 2002287443
020 $a0070435049
025 $aI-E-2002-287443; 80-91
037 $bLibrary of Congress -- New Delhi Overseas Office$cRs550.00
040 $aDLC$cDLC$dDLC
042 $alcode
050 00 $aHF5415.5$b.C8362 2001
082 00 $a658.8/12$221
245 00 $aCustomer relationship management :$bemerging concepts, tools, and applications /$ceditors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.
260 $aNew Delhi :$bTata McGraw-Hill Pub. Co.,$cc2001.
300 $axv, 544 p. :$bill. ;$c25 cm.
520 $aPapers presented at an international conference.
504 $aIncludes bibliographical references.
650 0 $aCustomer relations$xManagement$vCongresses.
650 0 $aRelationship marketing$vCongresses.
700 1 $aSheth, Jagdish N.
700 1 $aParvatiyar, Atul.
700 1 $aShainesh, G.