MARC Record from Library of Congress

LEADER: 01877cam a22002534a 4500
001 2003001445
003 DLC
005 20031003100215.0
008 030123s2003 wiua b 001 0 eng
010 $a 2003001445
020 $a0873895797 (alk. paper)
040 $aDLC$cDLC$dDLC
042 $apcc
050 00 $aHD58.8$b.B433 2003
082 00 $a658.4/06$221
100 1 $aBeecroft, G. Dennis,$d1944-
245 14 $aThe executive guide to improvement and change /$cG. Dennis Beecroft, Grace L. Duffy, and John W. Moran.
260 $aMilwaukee, Wis. :$bASQ Quality Press,$cc2003.
300 $axvii, 254 p. :$bill. ;$c27 cm.
504 $aIncludes bibliographical references and index.
505 0 $aThe challenge of sucessful and sustainable organizational change / John W. Moran and Jeffry M. Mead -- Problem solving and decision making for continuous improvement / Grace L. Duffy -- Quality costs / G. Dennis Beecroft -- Supply chain management / Mike H. Ensby -- Corporate planning models / G. Dennis Beecroft -- Core process redesign and management / Richard A. Waks and John W. Moran -- Using teams to achieve organizational improvement / Grace L. Duffy -- The management and utilization of external resources in the workplace / Jeffry M. Mead, John W. Moran, and John W. Moran III -- Quality management systems / G. Dennis Beecroft -- Environmental management systems / R.J. Garrison -- Lean enterprise / George Alukal and Anthony Manos -- Customer satisfaction as a driver for improvement and change / Grace L. Duffy -- Performance enhancement through management audits / Terry L. Regel -- Measurement, the balanced scorecard / Kevin Sharlow -- Six sigma / Michael D. Nichols and Richard D, Collins -- How to get results : setting goals and hitting targets / Mary Thornley.
650 0 $aOrganizational change.
700 1 $aDuffy, Grace L.
700 1 $aMoran, John W.,$d1944-